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Chatbot Lead
Chatbot LeadNexzentek Solutions Inc • Chicago, Illinois, United States
Chatbot Lead

Chatbot Lead

Nexzentek Solutions Inc • Chicago, Illinois, United States
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Requirement Description.

Chatbot Technical lead Developer.

Location : Chicago, IL.

Role Description : A Technical Development lead who can drive the delivery of the End-to-End application solution for Chat bots like Netomi bots or AWS Bedrock or Kore.ai or Amelia.ai, Shopping cart management and Payment’s processing. Also help managing scope and timelines.

Required Skills :

  • 10+ years of full-stack development experience.
  • Google Dialog flow or similar platform experience (Kore.ai, Amelia.ai, Netomi0, Conversational bot building, along with experience integrating those bots with APIs for automation.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Manages Scope, timelines and technology development.
  • Integrate APIs and third-party services, including aviation data feeds and NLP engines.
  • Optimize applications for performance, scalability, and reliability.
  • Participate in code reviews, testing, and CI / CD pipeline management.
  • Contribute to architectural decisions and technical documentation.
  • Engage in agile ceremonies and sprint planning across distributed teams.
  • Strong communication skills, Team player, and good attitude.

Preferred Qualifications :

  • Master's degree.
  • PCI Compliance : Proven experience in implementing and maintaining PCI compliance for enterprise applications.
  • Familiarity with Web commerce, Shopping cart, and Omni Channel Experience.
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