Director-Quality & Performance Improvement

Quality Improvement Manager

Develop and implement a planned, systematic and on-going system for monitoring and improving quality, safety and appropriateness of patient care at Sonora Behavioral Health, Tucson's largest inpatient psychiatric hospital.

Develop and implement a planned, systematic and on-going system for monitoring and improving quality, safety and appropriateness of patient care.

Essential Functions :

• Develop processes for identification, collection and analysis of performance measurement data.
• Utilize collected data regarding the outcome of activities for delivering continuously improving services.
• Develop written plans to improve and / or correct quality, safety and appropriateness of patient care. Conducts routine evaluations of the effectiveness of services.
• Develop and implement systems, policies, and procedures for the identification, collection, and analysis of performance measurement data and related information.
• Determine if services meet pre-determined quality improvement expectations and outcomes.
• Ensure correction of any observed deficiencies identified through the quality improvement process.
• Identify key aspects of care relevant indicators and evaluation of data using formal and informal feedback from consumers of services and other collateral sources is aggregated and used to improve management strategies and service delivery practices.
• Conduct timely and regular evaluation of serious incidents, complaints, grievances and related investigations to :

Identification of events, trends and patterns that may affect client health, safety and or treatment efficacy

Changes in policies / procedures

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