Jira Admin

Jira Admin

Fortmill, SC / Austin, TX / Boston, MA / San diego, CA

Position Overview

We are seeking a highly experienced Jira / Confluence Administrator with a minimum of 7 years' experience in managing and optimizing Atlassian tools. The ideal candidate is a self-starter who takes full ownership of assigned tasks, works independently, and excels at troubleshooting, solution development, and advanced process automation. Expertise in EazyBI, ScriptRunner, and other admin tools is required.

Key Responsibilities

• Administer and support Jira and Confluence environments, including configuration, upgrades, user management, and permissions.
• Design and develop custom solutions on process automation using native and enhanced capabilities
• Take ownership of all admin tasks, work independently, and ensure timely completion with minimal supervision.
• Troubleshoot problems, identify root causes, and provide practical solutions to end-users and stakeholders.
• Develop and implement automations using ScriptRunner, Automation for Jira, and other marketplace plugins.
• Build and maintain custom reports and dashboards using EazyBI and other BI tools.
• Oversee integrations between Jira / Confluence and other enterprise platforms (e.g. Slack, Git, ServiceNow).
• Manage, optimize, and document workflows, schemes, fields, permissions, and notifications.
• Ensure system security, perform regular audits, and implement governance best practices.
• Stay up-to-date with latest Atlassian ecosystem developments, recommend improvements, and lead upgrades and migrations as required.
• Mentor team members and share knowledge to foster continuous improvement.

Required Qualifications

Desired Skills

Candidates who thrive in self-driven roles and are passionate about optimizing business workflows through the Atlassian stack are strongly encouraged to apply.