BTE Body - Service Writer - Irving, TX

Job Description

Job Description

WHO WE ARE

BTE Body Company is part of one of the largest family-owned medium and heavy duty truck dealerships in the United States. We currently service most states and have partner locations in most regions

• BTE Body Company is more than just a place selling parts and working on trucks
• We are an essential business delivering solutions to the companies and municipalities that are the backbone of everyday life as we know it
• We contribute to our local communities
• We care about our people

OUR CORE VALUES

WHAT WE OFFER

SUMMARY OF DUTIES :

Greet customers and initiate the write up process. Determine the customer’s needs and convey this information onto the repair order. Must be able to communicate well in order to document enough information to properly diagnose the vehicle. Responsible for providing supporting documents to determine warranty coverage and open campaigns. Document requests by the customer such as determining method of payment, arrangements to pick up or deliver the vehicle, authorizations, purchase order numbers and any other job functions as required. Acquire customer approvals, provide estimates, book & close all service tickets considered as waiters. Assist with closing other repair orders as needed. Answer incoming service phone calls. Maintain product knowledge as the Liaison between the Service Department and the customer.

MARGINAL TASKS :

Must be willing to do other miscellaneous tasks as required by and related to the business.

SPECIAL REQUIREMENTS :

PHYSICAL REQUIREMENTS :

Must be able to pass physical, including drug test. Must maintain a professional appearance. Involves essential ability to climb around, on and under trucks in order to properly inspect and diagnose all types of problems and repairs. Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder.

Want to know more about our family-owned company, Proud that our 1500+ employees view us as the employer of choice! BTE Body Company Website Click Here! YouTube - Come Join The Family VideoYouTube - Since 1932 Video Don't forget to Like and Subscribe! Keywords : Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication #ZR