DESCRIPTION
WHAT YOU’LL BE DOING…
This is an exciting opportunity for a growing sales & marketing professional to work with a client in the prepaid wireless industry working closely with the marketing and training teams to achieve sales goals for the channel. As an Account Manager, you will work with numerous client vendor partners to enhance the retailer’s engagement and performance levels. You will be responsible for leading day to day preparation and the planning and organization of a loyalty program that highlights the client portfolio and their subsequent brand programs.
The Account Manager is the hub of the wheel, assisting Senior Leadership with the streamlined oversight and preparation for all loyalty program initiatives.
PRIMARY RESPONSIBILITIES and point of contact for mid-level clients (eg. Brand Manager, Learning & Development Manager, Director)
Leads all communication for project kick off, brief intake, planning budget and Scope of Work (SOW) process.
Collaborates with Field Sales, Operations and Training team leads during program execution.
Develops project schedule and initiates critical path; takes the necessary action (and steps) to keep work and teams on-track.
Collaborates with/guides a team of professionals throughout specific campaigns, programs and/or projects ensuring all program components are delivered on-time, on-budget and in a high-quality manner.
Drives the process for seamless budget creation and tracking, ensuring weekly check-ins with shared services, in addition to the development, follow up and tracking of all invoices.
Develops and guides the creation of executive summary and insights reports for both client and internal team; ensures excellence in effective reporting.
Functions as project lead in status meetings with the internal Mosaic team and clients, building agendas, efficient meeting notes and follow ups as necessary.
Proactively runs program oversight end to end.
Participates in regular brainstorms internally and externally.
Enthusiastically gets to know clients, strengthening relationships through meetings, client outings, etc.
Confidently understands and can communicate breadth of Mosaic’s offerings to new and existing clients.
Other duties as assigned.
RESPONSIBILITIES
PRIMARY RESPONSIBILITIES
Leads all communication for project kick off, brief intake, planning budget and Scope of Work (SOW) process.
Collaborates with Field Sales, Operations and Training team leads during program execution.
Develops project schedule and initiates critical path; takes the necessary action (and steps) to keep work and teams on-track.
Collaborates with/guides a team of professionals throughout specific campaigns, programs and/or projects ensuring all program components are delivered on-time, on-budget and in a high-quality manner.
Drives the process for seamless budget creation and tracking, ensuring weekly check-ins with shared services, in addition to the development, follow up and tracking of all invoices.
Develops and guides the creation of executive summary and insights reports for both client and internal team; ensures excellence in effective reporting.
Functions as project lead in status meetings with the internal Mosaic team and clients, building agendas, efficient meeting notes and follow ups as necessary.
Proactively runs program oversight end to end.
Participates in regular brainstorms internally and externally.
Enthusiastically gets to know clients, strengthening relationships through meetings, client outings, etc.
Confidently understands and can communicate breadth of Mosaic’s offerings to new and existing clients.
Other duties as assigned.
WHO YOU ARE
You’re an experienced project or account manager and independent thinker, who thrives in a highly entrepreneurial, but process driven, environment.
You flourish with organization, detail, developing status docs, critical paths, budget trackers and project plans. Organized is your middle name.
Grammar is your jam. The written word is an area where you excel.
You love working in a team environment. You’re highly collaborative and are comfortable working closely with clients, cross functional teams, and internal departments across seniority levels to produce the best work.
You’re a creative problem solver with a knack for thought leadership. There is always a way, and no idea is too far reaching to explore.
You’re curious, and have a deep interest in emerging market trends, consumer behaviors, and cultural reference points. You love learning!
You’re a natural leader who can manage without authority and lead others to achieve mutual goals.
QUALIFICATIONS
REQUIRED EXPERIENCE
The ideal candidate has 2-5 years of experience working with incentive/reward/loyalty programs.
2+ years of work experience in Business, Account Management or Program Management and thrives working in a fast-paced, multi-disciplined environment.
Post-Secondary degree from an accredited institution, ideally in Business, Communications or Marketing.
Proficient in building critical paths, timeline management tools, and building/tracking/reconciling budgets.
Skilled in data analysis, performance metrics, and pulling information for dashboards.
Strong understanding of loyalty program strategies and best practices.
Demonstrated ability to lead and foster growth on surrounding teams with strong cross functional coordination skills.
Adept in Google Suite platforms.
Exceptional communication and interpersonal skills.
Ability to work independently and as part of a team.
Profound problem-solving skills and attention to detail.
Desire to learn, develop and continuously grow in all aspects of the role.
Wireless industry experience preferred.
WHAT WE OFFER
You will have the opportunity to work alongside the senior level team throughout the entire organization.
Our entrepreneurial culture inspires creative input from every discipline and all levels of the company.
A great place to learn, develop and grow!
ABOUT US
Acosta, and its subsidiaries, is an
Account Manager • Atlanta, GA
As a Named Account Manager (NAM) in this high-impact, fast-paced territory sales role, you will be directly responsible for owning and growing our FortiCNAPP business.This role will focus on prospe...[internal_linking.show_more]
The ideal candidate will possess strong communication skills, both verbal and written, and will be able to effectively interact with both internal teams and external stakeholders.They should demons...[internal_linking.show_more]
AdScale is an AI-first advertising platform for ecommerce stores.We help online store owners build better digital ad campaigns with AI targeting, creative, and optimization.AdScale is looking for a...[internal_linking.show_more]
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime.At Pinterest, we're on a mission to br...[internal_linking.show_more]
Client Service Executive Property & Casualty (Commercial Insurance).We are hiring a Client Service Executive (CSE) with strong experience in Property & Casualty (P&C) commercial insurance to join a...[internal_linking.show_more]
Insurance Broker And Advisor Position.CAC Group, part of The Baldwin Group, is a leading insurance broker and advisor that provides expertise and placement capabilities across the spectrum of insur...[internal_linking.show_more]
Job Title: SkillBridge Account Manager.Location: Hybrid (Newport Beach, CA / Alpharetta, GA / Chicago, IL / Carmel, IN / New York, NY / Melville, NY).Duration: Minimum 120-day/4-month training prog...[internal_linking.show_more]
We're Not Just in the Packaging Business-We're in the "Wow" Business.Pregis is in the packaging business to protect what matters.We are committed to providing our customers and employees sustainabl...[internal_linking.show_more]
At Hype Tier, we are committed to elevating business performance through strategic communication, client-focused service, and operational excellence.Based in Atlanta, GA, we pride ourselves on buil...[internal_linking.show_more]
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ...[internal_linking.show_more]
A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...[internal_linking.show_more]
Presidio, Where Teamwork and Innovation Shape the Future.AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next...[internal_linking.show_more]
Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.More than 11,000 of the industry's brightest talent drive our efforts to ...[internal_linking.show_more]
BUILDING A WORLD CLASS TEAM STARTS WITH YOU.At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place.It's been part of our mission for nearly one hundred year...[internal_linking.show_more]
Customer Success | Account Manager.As an Account Manager team member, you will deliver value to our customers and revenue for our business by owning the implementation, expansion, and retention of ...[internal_linking.show_more]
Primary Posting Location : City.Primary Posting Location : State/Province.Primary Posting Location : Postal Code.Primary Posting Location : Country.Client Services/Account Management.The Account Ex...[internal_linking.show_more]
Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.More than 11,000 of the industry's brightest talent drive our efforts to ...[internal_linking.show_more]
Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.More than 11,000 of the industry's brightest talent drive our efforts to ...[internal_linking.show_more]
