Senior Program Manager

Overview

Nakupuna is seeking an experienced Program Manager to provide strategic leadership, contract management, and operational oversight for a large IDIQ contract. This role is accountable for end-to-end contract performance, including task order execution, financial outcomes, compliance, client satisfaction, and growth. The ideal candidate brings demonstrated experience leading large contract teams, excels in client engagement, and possesses strong personnel management and organizational capabilities.

This position reports to the Nakupuna Arlington Office and regularly visits client sites in Washington, DC.

Responsibilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.

Program and Contract Leadership

• Provide overall management and direction for the IDIQ contract, ensuring all contractual requirements, performance standards, and deliverables are met or exceeded.
• Serve as the primary point of contact with the Government for all programmatic, contractual, and performance matters.
• Lead and oversee all task orders under the IDIQ, from capture and award through execution and closeout.
• Regularly brief senior leadership on program performance, risks, and opportunities.
• Ensure the IDIQ contract is managed as a strategic asset that supports Nakupuna’s long-term growth and past performance objectives.

Task Order and Project Execution

• Oversee planning, execution, monitoring, and control of all task orders to ensure cost, schedule, and performance objectives are achieved.
• Ensure development and maintenance of task order and project management plans, outlining scope, milestones, staffing, deliverables, and controls.
• Direct Project Managers and Task Leads to ensure consistent, disciplined execution across the task order portfolio.
• Monitor performance metrics and key performance indicators (KPIs) and proactively address issues impacting execution.

Financial, Compliance, and Risk Management

• Maintain accountability for program financial performance, including revenue, profit margin, utilization, cost execution, and forecasting.
• Ensure accurate, timely invoicing and financial reporting in coordination with Nakupuna Shared Services.
• Ensure full compliance with contract terms, FAR/agency regulations, security requirements, and Nakupuna policies and procedures.
• Identify, assess, and mitigate programmatic, financial, and operational risks.
• Ensure quality standards are met across all task orders and that deliverables are produced to a consistently high standard.
• Maintain audit-ready contract documentation and records.

Client and Stakeholder Engagement

• Build and sustain strong working relationships with the CO, COR, and multiple technical Points of Contact.
• Proactively address client concerns, enhance mission support, and cultivate the contract as a positive past performance reference.

People Leadership and Development

• Lead, mentor, and develop program staff, including Project Managers, Task Leads, and technical team members.
• Ensure appropriate staffing levels and skill mixes to support current and anticipated task orders.
• Execute performance management activities, including goal setting, coaching, feedback, and recommendations for compensation or corrective action.
• Promote Nakupuna’s corporate culture and values across the program.

Business Development and Corporate Contributions

• Support IDIQ-related business development activities, including task order capture, proposals, pricing reviews, and orals.
• Collaborate with corporate leadership to shape future service offerings and growth strategies tied to the customer.
• Share best practices, lessons learned, and innovations across the company.
• Support continuous improvement of corporate processes related to program management, contracting, and service delivery.

Qualifications

Skills/Qualifications: The ideal candidate is familiar and has experience with the following technical knowledge, skills, and abilities.

• Proven leadership experience managing large, complex government IDIQ programs.
• Strong knowledge of IDIQ contract structures, task order lifecycle management, and federal acquisition regulations.
• Exceptional written and oral communication skills, including executive-level client engagement.
• Strong financial acumen with experience managing budgets, forecasts, and profitability.
• Ability to operate effectively in fast-paced, ambiguous, and high-visibility environments.
• Self-motivated, detail-oriented, and capable of managing multiple priorities simultaneously.
• Secret Clearance is required. Must be a . citizen.

Education and Experience:

• Bachelor’s degree from an accredited institution required (Business, Project Management, Contracts, or related field preferred).
• Minimum of 10 years of progressively responsible experience managing government contracts, including IDIQ programs.
• Demonstrated experience serving as Program Manager or Deputy Program Manager on federal contracts of similar scope and complexity.
• Advanced degree or equivalent additional experience preferred.
• PMP or similar project/program management certification preferred.

Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:

• Ability to perform repetitive motions with the hands, wrists, and fingers.
• Ability to engage in and follow audible communications in emergency situations.
• Ability to sit for prolonged periods at a desk and working on a computer.
• Ability to walk for extended periods throughout the work day including moving between buildings and covering long distances by foot.