Talent.com
Customer Service Representative - Remote, ME State Only
Customer Service Representative - Remote, ME State OnlyModivcare • Mission Viejo, CA, US
[error_messages.no_longer_accepting]
Customer Service Representative - Remote, ME State Only

Customer Service Representative - Remote, ME State Only

Modivcare • Mission Viejo, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]

Customer Service Representative (CSR)

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

MUST LIVE IN MAINE

Required Start date : 8 / 5 / 2025

Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives (CSR). You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.

  • WORK FROM HOME REQUIREMENTS
  • High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide proof of a speed test.
  • Ability to directly hardwire to your modem
  • Required to have a dedicated work area that is separated from other living areas and provides privacy to review company sensitive documents securely.
  • Attend 100% of training, on camera for the first 30 days of employment.

In this role, you will...

  • Receive and document customer concerns while ensuring all relevant information is correct in a timely manner
  • Ensure all company procedures are followed
  • Ensure accurate trip data is input in our systems
  • Demonstrate a personal commitment to producing high-quality work
  • Refer unresolved customer grievances to designated department for further investigation and resolution
  • Multitask effectively and efficiently to extract necessary information from multiple systems
  • Review and educate members on our services and their insurance coverage.

    • We are excited to speak to someone with the following...

  • High School Graduate or General Education Degree (GED)
  • 0-2 years of related experience
  • 6+ months contact center experience OR customer service experience
  • Strong organization skills, written, and verbal communication skills. All system documentation will be in English
  • Can type 35wpm or more
  • Answer a high volume of calls up to 100+ calls per day
  • Proficiency in Microsoft Office Suite
  • Ability to talk and type simultaneously in a clear and concise manner while interacting with customers
  • Work overtime as required
  • Ability to work independently under general supervision Sound decision-making and problem-solving skills in a fast-paced environment.

    • Pay Rate - Starting at $15.00 / hr

    Modivcare's positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

    We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following :

  • Medical, Dental, and Vision insurance
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee / Spouse / Child)
  • Health Care and Dependent Care Flexible Spending Accounts
  • Pre-Tax and Post-Tax Commuter and Parking Benefits
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement
  • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

    • Modivcare is an Equal Opportunity Employer.

  • EEO is The Law - click here for more information
  • Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled
  • We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com
    • [job_alerts.create_a_job]

    Customer Service Representative Remote • Mission Viejo, CA, US

    [internal_linking.related_jobs]
    Customer Service Representative - Remote

    Customer Service Representative - Remote

    Teleperformance • Mission Viejo, CA, US
    [filters.remote]
    [job_card.full_time]
    TP Customer Service Representative.TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamline the...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    APFSC • Laguna Hills, CA, US
    [job_card.full_time]
    Customer Service Representative.At American Pacific Financial Services Corp (APFSC) we are devoted to our customer's cause and offer the best debt management program available.Striving to maintain ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Virtual Sales Representative - No Cold Calling

    Virtual Sales Representative - No Cold Calling

    Legacy Harbor Advisors • Ontario, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Elevate Your Career with Legacy Harbor Advisors - Where Ambition Meets Opportunity!.Are you ready to take your sales career to the next level?. At Legacy Harbor Advisors, we’re looking for pas...[show_more]
    [last_updated.last_updated_30]
    Call Center Representative

    Call Center Representative

    Providence • Mission Viejo, CA, United States
    [job_card.full_time]
    Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Pomona, California
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Entry Level Sales Customer Representative - Remote

    Entry Level Sales Customer Representative - Remote

    Vanguard Nexus • Corona, CA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Reimagine Your Lifestyle, Build a Career with Freedom and Purpose!.Ready for a career that rewards your drive and gives you real work-life balance?. We offer a 3–4 day schedule, unlimited earn...[show_more]
    [last_updated.last_updated_variable_hours] • [new]
    Remote Sales Customer Representative

    Remote Sales Customer Representative

    Beacon National Agency • Ontario, CA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Ready to make a tangible impact from the comfort of your home?.Join us as a Remote Sales Customer Representative and help families build lasting financial security!. Ready to shape your income and f...[show_more]
    [last_updated.last_updated_30]
    Customer Service Representative

    Customer Service Representative

    Staffmark Group • Corona, CA, United States
    [job_card.full_time]
    Customer Service Representative - $20 / hr.Training Provided | Full Benefits.Staffmark is hiring a Customer Service Representative for a leading logistics company in Corona, CA.Process inbound and ou...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative (Remote Position)

    Customer Service Representative (Remote Position)

    GOLD GATE • San Clemente, California
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USA • Dana Point, California
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative (2nd Shift)

    Customer Service Representative (2nd Shift)

    Sysco • Irvine, California, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    This is a sales support position responsible for providing direct support to all sales colleagues and customers.As a Customer Service Representative, the goal is to assist and help resolve all cust...[show_more]
    [last_updated.last_updated_1_hour] • [new]
    Customer Service Representative Lake Forest, IL

    Customer Service Representative Lake Forest, IL

    Grainger • Lake Forest, California, USA
    [job_card.full_time]
    North America Japan and the United Kingdom.At Grainger We Keep the World Working by serving more than 4.Known for its commitment to service and award-winning culture the Company had 2024 revenue of...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative (DME Medical Supplies Billing)

    Customer Service Representative (DME Medical Supplies Billing)

    Remote VA • Mission Viejo, CA, US
    [job_card.full_time]
    Customer Service Representative.We are seeking a dedicated and professional Customer Service Representative with strong experience in Durable Medical Equipment (DME) billing.This full-time role inv...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative ( REMOTE WORK )

    Customer Service Representative ( REMOTE WORK )

    Morphius Corp • Capistrano Beach, CA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are a rapidly growing company that has more clients than we can see.We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.W...[show_more]
    [last_updated.last_updated_30]
    Customer Service Representative

    Customer Service Representative

    TTEC • Irvine, California, US
    [job_card.full_time]
    Your potential has a place here with TTEC’s award-winning employment experience.As a Customer Service Representative - Retail or Contact Center working onsite in Irvine, CA, you’ll be a part of bri...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Sales Representative

    Remote Sales Representative

    J. J. Keller & Associates • Mission Viejo, CA, US
    [filters.remote]
    [job_card.full_time]
    Our Inside Sales Representatives engage new and existing customers over the phone through cold calling and proactive prospecting. Our sales teams focus on creating new business, and your goal will b...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Representative

    Call Center Representative

    Providence Health & Services • Mission Viejo, CA, US
    [job_card.full_time]
    Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Family Dollar • San Clemente, CA, USA
    [job_card.full_time]
    Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...[show_more]
    [last_updated.last_updated_30] • [promoted]