Administrative Coordinator

Job Description

Job Description

Job Title : Administrative Coordinator

Reports To : CEO

FLSA Status : Non-Exempt

Employment Status : Part-time

Schedule : Monday - Thursday 9 : 00 am - 3 : 00pm (approx)

Compensation : Starting at $18 / hr

Effective Date : Oct 22, 2025

Position Summary :

The Administrative Coordinator supports the daily operations of Dress for Success Des Moines by providing strong customer service, coordinating appointments, and ensuring a well-organized, welcoming environment. This role manages the flow of women, volunteers, donations, and program activities; maintains organization of our center; and occasionally supports key events. The Administrative Coordinator is often the first point of contact for the organization and plays an essential role in creating a positive and dignified experience for every woman we serve.

Essential Duties and Responsibilities :

• Welcome and assist women, donors, and volunteers in a warm and professional manner.
• Coordinate scheduling of client appointments and volunteer shifts
• Provide occasional direct support during styling appointments or program services when volunteers are unavailable.
• Answer phone calls, emails, and general inquiries; directing to appropriate staff
• Support volunteer-led donation sorting weekly
• Manage an organized inventory and program supplies
• Ensure database is regularly updated
• Maintain basic upkeep, including file storage, cleanliness, and workspace organization
• Support program workshops, volunteer orientations, and events as needed
• Perform general office tasks and provide administrative support to staff teams.
• Other duties as assigned to support smooth, women-centered operations.

Supervisor Responsibilities :

None

Required Skills / Abilities :

Preferred

Experience in retail, customer service, nonprofit services, or volunteer coordination.

Bilingual or multilingual skills are welcomed but not required.

Education and Experience :

Preferably two years relevant experience

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Must be able to remain in a stationary position while working at a desk, and at a computer

Must have the ability to hear, understand, and distinguish speech via telephone, in-person, and other remote speech

Must have the ability to communicate, express, and / or exchange ideas by means of spoken word. This role requires comfort with public speaking and the ability to present ideas clearly that are important

Must have close visual acuity to perform an activity such as : preparing client presentations, viewing a computer, reading, and researching information

Other Duties

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees may be required to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Dress for Success Des Moines is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.