Analyst, Customer Collaboration

Quality, efficiency, and safety all play a big role in our work at Danone. Manufacturing the best products and supplying them to meet demand is a key driver for the Supply Chain team. We are currently looking to hire an Analyst, Customer Collaboration based in Rogers, Arkansas !

Position Summary :

The Analyst, Customer Collaboration (Supply Chain) drives profitable business growth by optimizing supply chain processes, ensuring product availability, and enhancing performance metrics through strategic collaboration with Walmart and internal stakeholders. This role leverages internal and external data, including Walmart’s Retail Link system & Scintilla, to deliver actionable insights that improve supply chain efficiency and customer KPIs. The Analyst supports the Customer Collaboration team by providing advanced reporting, forecasting understanding, and analytics to strengthen internal & external relationships and align with Walmart’s service, replenishment, and inventory management goals.

Responsibilities :

• Analyze customer supply chain KPIs using Walmart’s Retail Link & Scintilla, internal tools, and external data sources to identify process improvements and optimization opportunities across the total end-to-end supply chain.
• Consolidate complex data into clear, actionable reports and dashboards for Walmart and internal stakeholders.
• Collaborate with order management, logistics, and cross-functional teams to understand Walmart’s fulfillment processes.
• Deliver targeted KPIs aligned with Walmart’s supply chain priorities, such as in-stock rates, order fill rates, and on-time delivery.
• Provide subject matter expertise on Walmart’s supply chain systems and collaborate on projects to improve vendor integration and operational efficiency, along with cost-savings & optimization.
• Partner with customer service to resolve service issues and order issues.
• Develop and maintain reports using Excel, PowerBI, and Walmart systems to provide insights into customer demand patterns, inventory levels, and service performance.
• Support Walmart fine mitigation across OTIF & SQEP programs through partnership with Walmart and leading internal Continuous Improvement efforts.
• Build analytics to monitor and improve Danone’s performance against Walmart’s KPIs, ensuring alignment with “Everyday Low Cost” (EDLC) and replenishment goals.
• Prepare customer scorecards, populate Walmart presentation templates, and support joint business planning sessions.

The salary range for this position is $75,000 - $100,000 USD. The exact salary offered will depend on several factors, including the candidate’s relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.

About you

Preferred Candidate Qualifications :

Knowledge, Skills, and Abilities :

About Danone

Danone U.S. is part of Danone North America, a purpose-driven company and an industry leader in the food and beverage category. You’ll work with some of the best-known food and beverage brands in the world. Our strong portfolio of brands includes : Activia®, DanActive®, Danimals®, Dannon®, evian®, Follow Your Heart®, Happy Family® Organics, International Delight®, Light + Fit®, Nutricia®, Oikos®, Silk®, So Delicious® Dairy Free, STōK® Cold Brew Coffee®, Too Good & Co™, and YoCrunch®.

With approximately 5,000 employees and 13 production locations across the U.S., Danone North America’s mission is to bring health through food to as many people as possible.

You’ll be part of one of the largest Certified B Corps in the world, working to make sure our company creates real value for people and the planet. Come join our movement for a healthier world : One Planet. One Health BY YOU.

Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state / provincial and / or local law.

Job details

Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company built on four businesses : Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition.

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