Job Description
Job Description
We are looking for a Quick Service Restaurant General Manager that wants the opportunity to develop their professional & leadership skills, make an impact in their local community, and lead a fun and enthusiastic team dedicated to the highest standard of customer service.
Position Overview :
The Quick Service Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people, and operations. This GM has the responsibility of leading and managing a single restaurant location. More importantly, the GM must have a vision of creating a space where the community can come and gather.
What we offer :
Full-time employee benefits :
- Full-time, 30+ hours per week
- PTO, accrual after 90 days
- Flexible scheduling
Summary of Responsibilities :
Profitability
Has primary accountability for the restaurant profit and loss (P&L) and actively manages towards desired financial outcomesDrives sales through proactive guest service, people development & operations managementGuest
Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facilityEnhance guest experience by developing a prompt action plan to address and resolve any guest issues or concerns enhance your customer-service skills!Identifies and interacts with the community to engage prospective guest and execute on local marketing initiativesPeople
Leads the restaurants recruitment and selection process to build and retain an effective restaurant teamOn-boards new team members by training and guiding them through the certification processInspires the restaurant team by effectively managing individual and team recognition programsProvides coaching and feedback to all direct reports to increase the restaurant teams capabilities and raise restaurant performanceOperations
Manages restaurant labor using optimal Manager staffing and Team Member schedulingEnforces compliance with government regulations, employment laws and policies while upholding operational and brand standardsPerforms duties of the Assistant Manager & Team Leads when necessaryQualifications and Skills :
Must be at least eighteen (18) years of ageBachelors degree in Communications preferred, Associates degree or a combination of experience and education (1-2 years of experience in Quick service restaurant (QSR))Strong understanding of P&L management & drivers of restaurant profitabilityAbility to prioritize own and others work and time to meet deadlines and objectivesDemonstrated leadership skills & understanding of guest service principlesAvailable to work evenings, weekends and holidaysAbility to work long and / or irregular shifts as needed, for proper functioning of the restaurantJob Type : Full-time
Pay : Negotiable based on experience