Talent.com
Guest Services Representative II
Guest Services Representative IINorth Carolina Staffing • Bolivia, NC, US
[error_messages.no_longer_accepting]
Guest Services Representative II

Guest Services Representative II

North Carolina Staffing • Bolivia, NC, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Guest Services Representative II

Location : NH Brunswick Medical Center

Schedule : Monday - Friday | 1 : 30pm - 10 : 00pm

Make a Difference with Compassion and Excellence

Novant Health is seeking a caring and dedicated Guest Services Representative II to provide exceptional service and support to patients and their families throughout their care journey. As a vital link between patients and the hospital, you'll help create a welcoming, safe, and comfortable environment that enhances every guest's experience.

Why You'll Love Working Here :

  • Meaningful Impact : Play a key role in patient comfort and satisfaction by providing compassionate support and timely communication
  • Team Collaboration : Work closely with clinical teams and support services to ensure seamless care coordination
  • Skill Development : Gain comprehensive knowledge of hospital services and patient rights, boosting your professional growth
  • Inclusive Culture : Join a diverse and supportive workplace that values every team member's unique talents

What You'll Do :

  • Serve as a role model for outstanding service and patient experience
  • Greet and support patients and families during various phases of care with empathy and professionalism
  • Conduct regular rounding and communicate effectively with clinical and support teams across multiple departments
  • Maintain a safe, welcoming environment and respond quickly to service concerns with immediate recovery
  • Perform clerical duties and coordinate lost and found processes as needed
  • Assist patients with their rights and needs, acting as a trusted hospital partner

    • What We're Looking For :

  • Education : High School Diploma or GED, required. 2 Year / Associate Degree, preferred.
  • Experience : Minimum of two years in a busy healthcare / social work setting, preferred. Customer Service; Social Work; Clergy; Scheduling; Previous leadership experience, preferred.
  • Licensure / Certification : Valid state drivers license for facilities where Valet assistance may be needed, required.
  • Additional Skills (required) : Presents self in a professional manner and possesses strong customer services skills. Ability to converse with people of diverse backgrounds and all levels of authority. Must be detail-oriented and demonstrate problem solving and critical thinking skills. Comfortable in patient care areas, including the inpatient and emergency departments. Ability to function independently with minimal supervision and as part of a team. Able to provide prompt and quick service recovery for patient and visitor complaints. Must demonstrate flexibility and adaptability to changing priorities in a fast-paced environment. Must possess excellent organizational and time-management skills. Able to use de-escalation techniques to maintain a safe environment. Must be familiar with Microsoft Office, have proficient typing skills and familiarity with scheduling programs.
  • Additional Skills (preferred) : Be a current notary public or be willing to become a notary, if needed.

    • Why Choose Novant Health?

    At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

    Job Opening ID 126480

    [job_alerts.create_a_job]

    Guest Service Representative • Bolivia, NC, US

    [internal_linking.related_jobs]
    Gastroenterology Physician - Competitive Salary

    Gastroenterology Physician - Competitive Salary

    DocCafe • Bolivia, North Carolina, US
    [job_card.full_time]
    DocCafe has an immediate opening for the following position : Physician - Gastroenterology in Bolivia, North Carolina.DocCafe is the premier physician and advanced practice job board to help you adv...[show_more]
    [last_updated.last_updated_30] • [promoted]
    MEMBER NAVIGATOR

    MEMBER NAVIGATOR

    Liberty Healthcare Management • Wilmington, NC, US
    [job_card.full_time]
    There's no place like Liberty Health.Come explore career opportunities with .We are currently seeking an experienced : .Assists with access to care for CSNP members in collaboration with an RN case m...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physician (MD / DO) - Hospitalist in Bolivia, NC

    Physician (MD / DO) - Hospitalist in Bolivia, NC

    LocumJobsOnline • Bolivia, NC, US
    [job_card.full_time]
    LocumJobsOnline is working with CompHealth to find a qualified Hospitalist MD in Bolivia, North Carolina, 28422!.Whether you are searching for a position in your area or in another state, we have p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Night Service Rep Part Time-103020

    Night Service Rep Part Time-103020

    Extended Stay America • Wilmington, NC, United States
    [job_card.part_time]
    The Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, co...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Telemedicine Physician

    Telemedicine Physician

    QuickMD • Oak Island, North Carolina, United States
    [job_card.full_time]
    About QuickMD : QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essenti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Teller II

    Teller II

    FirstBank • Wilmington, NC, United States
    [job_card.full_time]
    The position of Teller II is responsible for performing routine and intermediate branch and customer services duties : accepts retail and commercial checking and savings deposits; processes loan pay...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Echo-Vascular Tech in Bent Creek, NC - $11594 / month

    Travel Echo-Vascular Tech in Bent Creek, NC - $11594 / month

    VETTED • Carolina Beach, NC, United States
    [job_card.temporary]
    Job Opportunity : Echo-Vascular Tech.Location : Asheville, North Carolina.Facility : Coast Medical Service.Provides specialized healthcare services in a clinical setting. Works collaboratively with hea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    LPN Evenings | Consistent Hours

    LPN Evenings | Consistent Hours

    Southern Health Partners • Carolina Beach, NC, United States
    [job_card.full_time]
    Find Freedom in Your Nursing Career.Tired of working every weekend, holiday, or unpredictable shift? At.Southern Health Partners (SHP). That's why we're offering a steady schedule with the flexibili...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    RN - OR - Operating Room in Long View, NC - $2,166 / week

    RN - OR - Operating Room in Long View, NC - $2,166 / week

    Vetted Health • Carolina Beach, NC, United States
    [job_card.full_time]
    Vetted is seeking a RN - OR - Operating Room for a travel job in Hickory, North Carolina.The job was posted 18 days ago.The assignment starts on Dec 8 and is 13 weeks long with 10 hour shifts 4 day...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physical Therapist

    Physical Therapist

    AdventHealth Hendersonville • Carolina Beach, NC, United States
    [job_card.full_time]
    All the benefits and perks you need for you and your family.Student Loan Repayment Program.Whole Person Wellbeing Resources. Mental Health Resources and Support.Joining AdventHealth is about being p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    RN - Home Health in Bent Creek, NC - $1,612 / week

    RN - Home Health in Bent Creek, NC - $1,612 / week

    Vetted Health • Carolina Beach, NC, United States
    [job_card.full_time]
    Vetted is seeking a RN - Home Health for a travel job in Asheville, North Carolina.The assignment starts on ASAP and is 13 weeks long with 12 hour shifts 3 days a week. You must live 60 miles away f...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Circle K • Southport, NC, US
    [job_card.full_time]
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Guest Services Representative II

    Guest Services Representative II

    Novant Health • Bolivia, NC, US
    [job_card.full_time]
    Guest Services Representative II.Location : NH Brunswick Medical Center.Schedule : Saturday & Sunday | 10 : 00am - 10 : 00pm. Make a Difference with Compassion and Excellence.Novant Health is seeking a ca...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Service Specialist

    Retail Service Specialist

    O'Reilly Automotive • Wilmington, NC, US
    [job_card.full_time]
    The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Uber Part Time

    Uber Part Time

    Uber • Kure Beach, NC, United States
    [job_card.full_time] +1
    What is Uber? Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly. Driving with Uber allows you to earn quick cash while maintaining ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Oak Island, North Carolina, US
    [job_card.full_time] +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Surgical Technologist I - General Specialty PMs - Oak Island

    Surgical Technologist I - General Specialty PMs - Oak Island

    Advocate Aurora • Bolivia, NC, United States
    [job_card.full_time] +1
    Surgical Technologist I - General Specialty PMs.Aurora St Lukes Medical Center - 2900 W Oklahoma Ave.Advocate Health offers a comprehensive suite of Total Rewards : benefits and well-being programs,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    LTSS Service Care Manager - Wilmington and Jacksonville

    LTSS Service Care Manager - Wilmington and Jacksonville

    A-Line Staffing Solutions • Carolina Beach, NC, United States
    [job_card.full_time]
    Job Title : LTSS Service Care Manager - J01031 Address : Wilmington, NC Job Description Provide physical health care management and utilization management. Coordinate home health services for clients...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]