A company is looking for a Senior Industry Analyst who will manage product knowledge-based tickets and contribute to a comprehensive knowledge base.
Key Responsibilities
Manage and resolve product tickets from stakeholders, ensuring timely responses
Lead the creation and maintenance of a comprehensive knowledge base related to product features and industry trends
Conduct research and analysis of industry trends and market dynamics to provide actionable insights
Required Qualifications
Bachelor's degree in Business, Management, Economics, Marketing, Information Systems, or related field
Minimum of seven (7) years of experience in industry analysis, product management, or related field
Experience with ticketing systems and knowledge base management preferred
Experience and knowledge of relevant products and services is a plus
Senior Analyst • Fort Lauderdale, Florida, United States