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Payments Consultant
Payments ConsultantOptimized Payments • Atlanta, GA, United States
Payments Consultant

Payments Consultant

Optimized Payments • Atlanta, GA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Who are we?

Optimized Payments is the only fintech firm purpose-built to find and unlock value wherever it resides in our portfolio's payment ecosystem. We've assembled a team with deep expertise across payments specialties to develop a proprietary analytics platform that finds actionable insights. We are an Atlanta based 17-year-old, and growing, company looking for talented individuals who want to grow with us.

Our client portfolio includes Fortune 500 firms such as Apple, Staples, Safeway, Priceline, AutoNation, and the U.S. Postal Service.

Who are you?

Do you have a passion for payments analytics, and delight in providing continuous value to our

merchant clients? If so, look no further! Our dynamic team is seeking a Payments Consultant to

join us.

OP is seeking an innovative and dedicated individual committed to both serving our customers and

having fun! Driven, with an entrepreneurial spirit and a heart for fintech. We're looking for someone

who wants to make a significant impact on the Company, Clients, and your Career. At Optimized

Payments, our people embrace these qualities, so if this sounds like you then please read on!

The Role :

The Payments Consultant is responsible for building effective ongoing relationships and ensuring

that each client receives the optimal experience and payments performance outcomes, leveraging

our expertise and our proprietary analytics platform.

While Atlanta candidates are preferred, we are open to all U.S. locations for remote work.

Responsibilities :

  • Be our 'subject matter expert' with your clients, advising them on all things payments-

related.

  • Engage client stakeholders with the Optimized Payments analytics platform, driving to self-

    • sufficiency in the reporting platform.

  • Build long term relationships with members to optimize the value they get from the

    • payments analytics platform.

  • Become an advocate for your clients within the payments ecosystem, working with key

    • players and vendors in the space to help optimize recurring payments processing for all

    merchants.

  • Monitor payment transactions and engage when there are failures, alerts, chargebacks or

    • other processing issues.

  • Use payments data to analyze processes that are helping or hindering payments success.
  • Remain knowledgeable of current trends impacting overall payments effectiveness, and

    • communicate these to your customers, along with solutions, proactively.

  • Able to travel as needed
  • Other duties as assigned.

    • Skills and Qualifications :

  • Bachelor's degree is related field required.
  • 3-5 years experience; RFP Management and Global Payments experience highly preferred.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Payment service providers such as Adyen, Chase, Stripe
  • Recurring billing system providers such as Vindicia, Recurly, Zuora, Stripe
  • Credit card scheme regulations, disputes and chargeback processes
  • Global processing, including cross-border and local payment methods
  • Deep understanding of how these all interconnect, and the resulting impact on credit card

    • payments success

  • Knowledgeable in payment operations and comfortable speaking with CFO's on issues and

    • challenges of payment, reconciliation, fraud, risk, timeframes, cost, etc.

  • Knowledgeable of global and regional payment rails
  • Articulate and poised with a clear and concise spoken and written communication style
  • Have an attention to detail and act with a sense of urgency

    • What we offer :

    For Full-time Optimized Payments employees, we're offering the following benefits and perks

  • Competitive salary and benefits package.
  • Stock Options
  • 401(K) Plan
  • Flexible Discretionary PTO + Paid Holidays
  • Opportunity to be part of a dynamic, fast-growing company that will double in size in two years.
  • Hybrid work environment with flexibility to work from home 3 days a week.
  • A collaborative and inclusive company culture where your ideas are valued.
  • Free onsite covered parking and access to a full gym with showers.

    • Employment Equity

    Optimized Payments strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and / or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.

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