Secretary / Administrative Assistant (ABA Agency)

Secretary / Administrative Assistant

We are a growing ABA agency seeking a highly organized, reliable, and professional Secretary / Administrative Assistant to support our daily operations. This role requires excellent English, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment. You will be the first point of contact for families, BCBAs, RBTs, care managers, and partner agencieshelping ensure smooth scheduling, documentation, and coordination across the organization.

Administrative & Office Management

• Manage phone calls, emails, messages, and general communication.
• Schedule evaluations, BCBA appointments, supervision sessions, and parent trainings.
• Maintain organized digital files (LPHA forms, staff credentials, consents, intake forms, insurance documents).
• Track authorizations, service hours, expirations, and renewals.
• Assist with staff onboarding : collecting IDs, certifications, background checks, employment paperwork.
• Enter and maintain data in internal systems (Durable, Monday.com, spreadsheets).

Client & Staff Coordination

Billing & Compliance Support