Director of Human Resources (People Operations & Talent)

Location :

• Remote (U.S.-based)  About iPromo  iPromo is a fast-growing promotional products distributor built on creativity, operational excellence, and a people-first culture.
• We believe high-performing teams are the foundation of sustainable growth, and we are seeking an experienced Director of Human Resources to lead and scale our people's operations in alignment with our business objectives.  Position Overview  The Director of Human Resources is a senior leadership role responsible for owning and executing the organization’s full HR strategy.
• Reporting to executive leadership, this role provides strategic and operational oversight across talent acquisition, employee relations, performance management, compensation and benefits, compliance, and HR operations.  This position requires a seasoned HR leader with deep experience navigating complex employee matters, scaling teams, and building modern, compliant HR infrastructure.
• The ideal candidate is both strategic and hands-on, capable of setting vision while ensuring flawless execution.  Key Responsibilities  People Strategy & Leadership  Develop and execute a comprehensive people strategy aligned with business goals and growth plans  Serve as a trusted advisor to executive leadership on organizational design, workforce planning, and talent strategy  Establish leadership expectations and reinforce company values across all levels of the organization  Talent Acquisition & Workforce Planning  Define and own the company’s hiring philosophy, headcount planning, and compensation framework  Oversee end-to-end recruitment strategy, including role scoping, sourcing, interviewing, and offer management  Ensure hiring goals are met while maintaining quality, equity, and consistency  Optimize recruiting processes and systems, including JazzHR  Performance Management & Development  Design and manage performance management frameworks, including goal setting, reviews, promotions, and corrective action processes  Partner with leaders to drive accountability, performance improvement, and employee development  Compensation & Benefits  Design and maintain compensation philosophy, salary bands, incentive programs, and bonus structures  Oversee benefits strategy and vendor relationships, ensuring competitiveness and cost-effectiveness  Partner with Finance and leadership on workforce cost planning and budgeting  Employee Relations & Risk Management  Lead and resolve complex employee relations matters, including investigations, disciplinary actions, and terminations  Manage sensitive and high-risk situations with sound judgment, discretion, and consistency  Ensure fair and legally compliant treatment of employees across all locations  Compliance, Policy & Governance  Own HR compliance strategy across federal, state, and local employment laws  Conduct regular audits to ensure compliance with wage and hour laws, leaves, documentation, and record-keeping  Develop, maintain, and approve HR policies, procedures, and employee handbook updates  HR Operations & Systems  Oversee HR operations, systems, and reporting, including Paylocity  Ensure accurate employee data management, payroll coordination, benefits administration, and reporting  Leverage HR metrics and data to inform decision-making and continuous improvement  Qualifications & Experience  Required  15+ years of progressive Human Resources experience  5+ years in a senior HR leadership role (HR Director, Head of HR, Senior HR Manager, or equivalent)  Bachelor's degree in Human Resources, Business Administration, or a related field  Deep expertise across employee relations, compliance, performance management, compensation, and HR operations  Strong working knowledge of U.S. employment laws and HR best practices  Proven experience advising executive leadership and managing complex, sensitive HR matters  Demonstrated ability to scale HR processes in a growing organization  Preferred  HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP)  Hands-on experience with Paylocity (HRIS / payroll) and JazzHR (ATS)  Experience supporting distributed or remote teams  Strong data-driven and systems-oriented mindset  Compensation  100,000-130,000USD + Bonus Opportunities  Why Join iPromo  Competitive compensation and benefits package  Opportunity to lead and shape the HR function at a growing company  Collaborative, people-first leadership team  Remote flexibility with meaningful executive influence  A culture that values integrity, accountability, and continuous improvement  Powered by JazzHR