Security Manager

Security Manager

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.

Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person everywhere!

Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.

Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.

The Security Manager partners and collaborates with Field Asset Protection and Field Operations management teams with physical security and safety needs. This role is the primary liaison with security equipment vendors and alarm companies, managing $1.3M in annual security operating expense. The Security Manager determines allocation of more than $0.5M annually in Capital physical security projects and major equipment upgrades per risk-based assessment process and oversees security at our Corporate location, including loss control for jewelry / gem receiving and transfers and direct supervision of security staff. This role acts as the primary administrator for all Company support office access control system and primary point of contact for Service Channel service ticket queuing system for all store physical security and safety R&M. The Manager maintains vendor relationships and partners with other departments, including Procurement and Facilities to negotiate service contracts and manages alarm permits and false alarm fines to reduce cost and risk. This position reports to the Sr. Director of Loss Prevention and must report to the office location 80% of the time.

Key Areas of Responsibility :

• Oversees and assists in all corporate security matters
• Manages physical security for store locations according to risk based needs
• Provides support for problematic, unique, or high-profile projects and service work
• Responsible for approving security related invoices
• Responsible for administration of access control system
• Responsible for ensuring security related service tickets are completed in a prompt, cost-effective and efficient manner
• Responsible for providing support for emergency response team at any time required

Critical and Essential Tasks :

Requirements / Experience :

4 years of experience managing physical security projects in a multi-unit environment, overseeing installation of alarm and CCTV systems, managing multiple vendors to accomplish tasks in multiple locations

Education : High School diploma

Job-Specific Knowledge, Skills, and Abilities :

Demonstrated strong verbal and written communication and interpersonal skills; attention to detail and accuracy; and time management and organizational skills. Highly proficient in the use of MS Word, MS Excel, PowerPoint and Outlook. Strong communication skills, including presentations utilizing PowerPoint.