Purpose of Role
IT Network ensures efficient, cost-effective and secure connectivity and availability of IT resources to the business and its partners.
Key Accountabilities Include
- Ensure timely resolution to end user issues
- Ensure IT general control requirements are followed
- Ensure the health of IT enterprise computer systems to deliver availability goals
- Ensure work meets business needs
- Ensure that staff can successfully access IT enterprise computer systems
- Ensure positive end user experience
Primary Responsibilities Include
Perform enterprise system updates with patches and / or code promotionsPerform enterprise application administrationPerform cloud platform administrationPerform data backup monitoringAddress IT environment access requestsAddress enterprise computer administration tasksSupport YCA’s compliance with required field auditsCore Functional Competencies
Network Administration : Manage an on-premise or cloud-based network, including the secure flow of data between integrated solutions, access management, and network monitoringPrivate Cloud Administration : Merge cloud-based applications and infrastructureProject Management : Plan, organize, and manage tasks and resources to bring about successful completion of a specific projectReporting : Generate and deliver reports to meet information requests and needs; disseminate internal and external dataSecurity : Identify, evaluate, and control technology-based threats to the organizations’ operations, capital and earningsSystem Administration : Manage hardware or software system(s)User Support : Possess detailed knowledge of standard PC operations, including installing new programs, access, system and produce performance, operating systems and basic platforms; guide end users through challenges or learning in a patient, helpful mannerCore Behavioral Competencies
Yamaha Way (Will, Integrity, Initiative, Challenge, Commitment)Customer FocusDecision QualityPlans and AlignsCollaboratesSelf-DevelopmentSituational AdaptabilityQualifications
Ideal
Experience with cloud environmentsExperience with Microsoft Enterprise technologiesExperience with enterprise computer hardwareWorking experience with network communication protocols (http, ftp, sftp, ssl, udp, tcp / ip, DNS)Experience with IT system segregationExperience with IT general controls and auditingExperience with command-line tools and scriptingPreferred
3+ years IT support in a corporate environmentProficient in MS Office applications5+ years IT enterprise hardware supportHere’s What We’ll Bring
Comprehensive benefits package including Medical, Vision, Dental, LTD, Life-Insurance and 401k with match AND automatic contributionsPerformance based bonus programRobust employee wellness programs including free music lessonsGym and wellness reimbursement programTobacco cessation reward programFree concerts from award winning artistsDiscounted hotel, travel, entertainment, and other attractionsEmployee product purchase programFlexible work options (including hybrid schedule)Casual dressVacation, sick-time and personal floating holidaysIn-office events, for example Bring Your Dog to Work Day, Employee Singing Competitions, Spirit Week and other fun eventsInclusive and passionate cultureCompensation
The hiring range for this position is $58,000 - $80,000 annually + bonus. This is the hiring range and does not include the value of benefits. The hiring range does not reflect total earning potential over time.Final offers within the posted compensation range are based on qualifications, skills and experience required for the role.