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Supervisor II
Supervisor IIG2 Secure Staff • Irving, TX, United States
Supervisor II

Supervisor II

G2 Secure Staff • Irving, TX, United States
[job_card.1_day_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

The position is responsible for the oversight of Airport Services as well as developing and maintaining positive client relations. The ideal candidate will have at least 2 year or more of progressive Leadership experience preferably in airline management, preferably in a contract services environment.

QUALIFICATIONS :

A. EDUCTION AND EXPERIENCE

  • High School diploma or equivalent.
  • College or Higher Education Preferred
  • 2-4 year or more of progressive Leadership experience. Higher Education will be considered in lieu of experience.
  • Excellent communication skills
  • Strong computer skills; Word, Excel, data entry skills
  • Flexibility, multitasking and experience working in a changing environment
  • Motivated leaders who are willing to roll-up their sleeves and work alongside the employees
  • Operations, Airline or Hospitality experience required

B. PERSONAL AND PHYSICAL REQUIREMENTS

  • Treat all information as confidential.
  • Possess the tact to deal with all levels of situations, client representatives, employees and the public.
  • Must be able to sit, stand, lift, and / or bend throughout shift.
  • Must pass pre-employment and random drug tests.
  • Must complete a criminal background check.
  • Must be able to read, understand, direct and carry out instructions in English.
  • Must meet necessary requirements to obtain a security sensitive identification badge.
  • Must meet necessary requirements to obtain an International / Custom Seal as required
  • Must have a Valid Driver's license as required
  • Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
  • Be able to resolve problem situations with employees and passengers when necessary.
  • C. PERFORMANCE RESPONSIBILITIES

  • Manage the day-to-day operations within the primary area of responsibility over scheduling / staffing, managing daily budgeted hours, and limiting overtime of the operation.
  • Perform all duties of subordinate employees as required.
  • Conducting Safety Audits
  • Train / retrain all personnel in airline procedures, safety procedures, and company policies
  • Maintain good employee relations. Handle employee problems in an efficient and effective manner.
  • Client Relations Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.
  • Adhere to company policies and procedures and participate in achievement of company objectives.
  • Monitor employee activity and makes adjustments as needed.
  • Handle Off Schedule Operations when Manager is not available.
  • Ensure implementation of the Safety Management System (SMS)
  • Implement safety plan for station
  • Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and / or preventative actions where necessary
  • Perform other duties as requested.
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