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Business Systems Analyst II (Technical Analyst)
Business Systems Analyst II (Technical Analyst)KeyPhase Inc • Maryland Heights, Missouri, United States
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Business Systems Analyst II (Technical Analyst)

Business Systems Analyst II (Technical Analyst)

KeyPhase Inc • Maryland Heights, Missouri, United States
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  • [job_card.full_time]
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Position : Business Systems Analyst II (Technical Analyst)

Location : Maryland Heights, MO (Onsite 4 days / week)

Duration : 4 months with possible extension

Job Summary :

Seeking a highly technical Business Systems Analyst to support the migration from Cherwell to Ivanti. This role requires strong ITSM experience, hands-on technical requirements gathering, data analysis, regression testing, API / integration understanding, and the ability to analyze backend workflows and translate them into Ivanti-compatible solutions. The analyst will work closely with business owners, developers, and system teams to ensure smooth migration of service catalog items, processes, and data before year-end.

Must-Have :

  • Strong ITSM experience (Cherwell, Ivanti, ServiceNow preferred)
  • Technical requirements gathering and documentation
  • Regression testing experience
  • Data analysis and data migration exposure
  • Experience with APIs / integrations
  • SharePoint & Excel proficiency
  • Prior Cherwell → Ivanti migration is a strong plus

Responsibilities :

  • Analyze Cherwell service catalog items and define specifications for migration to Ivanti
  • Work with business owners to translate needs into technical workflows
  • Perform regression testing and support system functionality validation
  • Review and document backend workflows, APIs, and integration requirements
  • Collaborate with developers to ensure accurate build and successful migration
  • Support data migration efforts and governance requests
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