Luxury Sales Associate (Online Sales)Wrist Aficionado • New York, NY, US
Luxury Sales Associate (Online Sales)
Wrist Aficionado • New York, NY, US
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers. Maintain detailed client profiles, tracking past purchases, wishlist items, and potential future acquisitions. Coordinate with the sourcing team to find specific models for VIP clients. Coordinate & Close High-Ticket Transactions Assist senior sales team members in closing high-value deals for Patek Philippe, Audemars Piguet, Richard Mille, and Rolex models. Manage inquiries for off-market watches, custom orders, and private sourcing requests. Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions. Attend watch networking events, industry trade shows, and private gatherings to expand your collector network. Help coordinate private viewings and in-store appointments for elite clients. Offer an educational, consultative approach to help clients make confident purchasing decisions. 2-5 years in luxury watch sales (Richard Mille, Patek Philippe, Audemars Piguet, and / or Rolex) Experience working with high-net-worth individuals (HNWIs) and collectors. Knowledge of luxury watches Strong consultative sales skills—you know how to educate, build trust, and close deals. Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings. Work with ultra-high-value watches & VIP clientele. Competitive base salary + performance-based commission / bonuses. Grow your career in the high-end watch industry with access to collectors & investors. Opportunity for advancement into senior sales & VIP client management.
Job Description
Location : In-Person (NYC)
Compensation : $65K Base + Commission
Experience Level : Mid-Level (2-5 years in luxury watch sales)
About Us
We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we’re hiring a Luxury Sales Associate (Collector & Client Relations) who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative online sales, luxury client experience, and high-ticket deal-making. Luxury watch sales experience with Richard Mille, Patek Philippe, Audemars Piguet, and / or Rolex is required for this position.
What You’ll Do
Support High-Intent Buyers & Luxury Collectors
- Be the first point of contact for serious buyers inquiring about high-value watches. Respond to prospective clients' sales inquiries which are received online.
- Qualify inbound leads from website inquiries, phone calls, and VIP referrals.
- Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions.
- Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings.
Assist in Managing Exclusive Client Relationships
Enhance the In-Store & VIP Buying Experience
What You Bring to the Table
Why Join Us?
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