A company is looking for a Support Engineer (PST) to help build out their support organization and enhance customer experience.
Key Responsibilities
Creating a world-class support experience through daily client interactions
Troubleshooting complex technical errors and providing clear feedback to engineers
Proactively developing product expertise and collaborating with Product Managers
Required Qualifications
Motivation and excitement to grow into the role
Ability to provide feedback and creative problem-solving skills
Experience in customer support or related field is a plus
Familiarity with technical troubleshooting is beneficial
Willingness to work in a fast-paced, evolving environment
Support Engineer • Glendale, California, United States