Bilingual Customer Support SpecialistVirtualVocations • Santa Clara, California, United States
Bilingual Customer Support Specialist
VirtualVocations • Santa Clara, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Remote Bilingual Customer Support Specialist.
Key Responsibilities
Provide customer support focused on energy efficiency, including scheduling, enrollment, and technical assistance
Utilize multiple platforms and scripts to assist customers with inquiries and program offerings
Maintain performance metrics and personal data accessibility in real time
Required Qualifications
High School Diploma or GED (required)
Bilingual in English and Spanish (required)
Ability to type 35+ WPM
Minimum of 6 months of experience in a customer-facing environment
Sales-oriented with a strong focus on customer service satisfaction
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