Talent.com
Front Desk Associate/Night Auditor
Front Desk Associate/Night AuditorHoliday Inn Express & Suites • Elyria, OH, US
Front Desk Associate / Night Auditor

Front Desk Associate / Night Auditor

Holiday Inn Express & Suites • Elyria, OH, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Join Our Team as a Front Desk Associate!

Are you looking for a welcoming and flexible work environment where you can grow your skills and be part of a trusted company? Bindu Associates LLC, operating as Holiday Inn Express & Suites, has been delivering exceptional service for over 25 years. We’re seeking a friendly and dependable Front Desk Associate to join our team and help us create memorable guest experiences.

About the Role

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

What You’ll Be Doing

  • Your day-to-day responsibilities will include :

Be the warm welcome that kicks off a memorable guest experience

  • Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
  • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
  • Handle cash and credit transactions
  • Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
  • Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
  • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
  • Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
  • Take pride in your appearance and place as a brand ambassador
  • Always know what events and activities are on the day’s schedule

    • Jump into other ad-hoc duties when your colleagues need your help

    What We’re Looking For

  • Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
  • Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
  • Fluency in the local language - extra language skills would be great, but not essential
  • Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers
  • Flexibility - night, weekend and holiday shifts are all part of the job
  • Ability to multitask and remain calm under pressure.
  • IHG HotelKey or Hilton PEP experience is a plus.
  • You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
  • Experience - ideally you’ll have spent at least one year in a front desk or guest service position
  • Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

    • Why Join Us?

    At Bindu Associates LLC, we believe in recognizing and rewarding hard work. Here’s what you can look forward to :

  • A flexible schedule.
  • An attendance bonus to celebrate your reliability.
  • Time off after six months of employment to recharge and relax.

    • Our Culture and Values

    With over 25 years of experience, we’ve built a reputation for excellence and hospitality. At Holiday Inn Express & Suites, we foster a supportive and inclusive work environment where every team member is valued. We’re committed to creating a positive experience not only for our guests but also for our employees.

    Ready to Apply?

    If this sounds like the perfect opportunity for you, we’d love to hear from you! Join our team and be part of a company that values your contributions and supports your growth. Apply today to start your journey with Bindu Associates LLC dba Holiday Inn Express & Suites!

    By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

    Powered by Homebase. Free employee scheduling, time clock and hiring tools.

    [job_alerts.create_a_job]

    Front Desk • Elyria, OH, US

    [internal_linking.similar_jobs]
    Front Desk Sales Associate

    Front Desk Sales Associate

    PCRK Group • Strongsville, OH, US
    [job_card.full_time]
    Join our team at Massage Envy as a.Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales.This is a high-ener...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Merchandise Associate - TJ Maxx $16-$35 / hr

    Merchandise Associate - TJ Maxx $16-$35 / hr

    TJ Maxx • Avon Lake, OH, United States
    [job_card.full_time]
    No experience requited, hiring immediately, appy now.Job Summary : Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Avon Lake, Ohio, US
    [filters.remote]
    [job_card.full_time] +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Work from Home

    Work from Home

    HomeJobFinder • Avon Lake, OH
    [filters.remote]
    [job_card.full_time]
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    LOT PORTER / DETAILER

    LOT PORTER / DETAILER

    Serpentini Automotive Group • North Olmsted, OH, US
    [job_card.full_time]
    If you're looking for an exciting and fast paced opportunity, then apply at Serpentini Chrysler Dodge Jeep Ram! We are committed to our employees' growth and success, and are always lo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Dentist

    Associate Dentist

    Creston Dental & Braces - a Benevis company • Berea, OH, United States
    [job_card.full_time]
    Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Temp Retail Associate

    Temp Retail Associate

    TJX • Avon, OH, US
    [job_card.full_time]
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Out of Office Position / Data Entry - Part-time roles with high pay potential (Hiring Immediately)

    Remote Out of Office Position / Data Entry - Part-time roles with high pay potential (Hiring Immediately)

    Maxion Research • Avon Lake, Ohio, US
    [filters.remote]
    [job_card.full_time] +1
    Part-time Research Study Personnel (Pay up to $790 / wk.Due to demand, we are now accepting applications for personnel to participate in our local in-person and nationwide remote research studies.Thi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    TEAM MEMBER (CASHIER) FT / PT

    TEAM MEMBER (CASHIER) FT / PT

    Englefield • Lodi, OH, US
    [job_card.full_time] +1
    Duchess Team Member Your Role in Creating a Great Customer Experience.For over 60 years, Duchess Team Members have been more than just cashiersthey've been community connectors who ensure customer...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Front Desk Agent

    Front Desk Agent

    Image Hotel Management • Medina, OH, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Our NBC HOSPITALITY LLC is seeking front desk agents to join our team.We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills!.Medical, Dent...[show_more]
    [last_updated.last_updated_30]
    RN / STNA - Multiple Openings - Days / Nights

    RN / STNA - Multiple Openings - Days / Nights

    Hospice of the Western Reserve • Medina, OH, US
    [job_card.full_time]
    JOIN US IN MAKING THE MOST OF EVERY DAY!.Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote qualit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Earn up to $25 per survey Online Survey Taker (Hiring Immediately)

    Earn up to $25 per survey Online Survey Taker (Hiring Immediately)

    Earn Haus • Avon Lake, Ohio, US
    [job_card.full_time] +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Lot Attendant / Porter

    Lot Attendant / Porter

    Serpentini Chevrolet of Strongsville • Strongsville, OH, US
    [job_card.full_time]
    The Service Lot Attendant / Porter helps ensure complete customer satisfaction by moving vehicles in and around the service area / lot, maintaining the cleanliness of vehicles and the service area, del...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Resort Entertainment Coordinator (AVON)

    Resort Entertainment Coordinator (AVON)

    Cedar Point • AVON, Ohio, US
    [job_card.part_time]
    At Cedar Point, work is FUN! Working in Live Entertainment, youll.Positions available : Activities Host & Costumed Character. All applicants must audition to be considered for these positions.Please ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Associate

    Sales Associate

    Luxottica • Westlake, OH, US
    [job_card.full_time]
    At Sunglass Hut, we're always in the sun.You'll find a dynamic space with endless possibilities to grow your career.We are a culture that wants to see you succeed, develop your customer expertise a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Radio Tech

    Radio Tech

    MetroHealth • Avon Lake, OH, US
    [job_card.full_time]
    Location : METROHEALTH MEDICAL CENTER.Shift : 4-10 hour shifts : 9p-730am; No Weekends, No Call; Rotating Holidays.Bring your Diagnostic Radiology skills to a fast -paced, rewarding, Level 1 Trauma Ce...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Hiring Now - Work from Home - No Experience

    Hiring Now - Work from Home - No Experience

    OCPA • Avon Lake, Ohio, us
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Licensed Crisis Clinical Supervisor : Mobile Response and Stabilization Services (MRSS)

    Licensed Crisis Clinical Supervisor : Mobile Response and Stabilization Services (MRSS)

    Applewood Centers • Avon Lake, United States
    [job_card.full_time]
    Under the supervision of the Mobile Response Stabilization Program Manager, the Licensed Shift Supervisor will take and assign crisis calls from the 24 / 7 hotline to have clinicians respond face to ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]