Talent.com
Quality Assurance Supervisor (Remote)
Quality Assurance Supervisor (Remote)Maximus • Fort Wayne, US
serp_jobs.error_messages.no_longer_accepting
Quality Assurance Supervisor (Remote)

Quality Assurance Supervisor (Remote)

Maximus • Fort Wayne, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters.remote
job_description.job_card.job_description

Description & Requirements

We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.

As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.

The Quality Assurance Supervisor is responsible for supporting and overseeing a team of QA Analysts to ensure adherence to production standards and that all project service level requirements and goals are met. The QA Supervisor acts as a primary source of reference and assists with escalated issues or cases as needed in a fast-paced, high-volume environment. This is a remote position.

Per contact requirements, this position is open only to U.S. citizens.

  • Please note that this position is contingent upon bid award

Essential Duties and Responsibilities :

  • Assist management with department / project objectives.
  • Provide ongoing supervision to assigned staff.
  • Responsible for reporting issues, problems, and concerns to management.
  • Complete daily, weekly, and monthly reports.
  • Participate in the training of new staff.
  • Assist the Manager in preparing presentation schedules and staff development plans.
  • Monitor workload and coordinates schedules.
  • Responsible for coaching team, setting expectations, conducting performance appraisals, and providing career development, corrective action and recognition for assigned staff.
  • Monitor and evaluate performance.
  • Educate specialists on department objective and performance metrics.
  • Conduct quality reviews of the work of specialists to ensure accuracy and provides coaching when required and recognizes specialists with superior performance.
  • Evaluate the need for training to ensure specialists maintain current knowledge of multiple programs.
  • Provide the Manager with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
  • Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
  • Comply with all company required policies, procedures and processes including but not limited to required training.
  • Responsible for adhering to established safety standards.
  • Perform other duties as assigned by management.
  • Minimum Requirements

  • Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
  • At least three (3) years of quality assurance in healthcare, medical documentation, government contracting, or a similar environment.
  • Minimum of one (1) year of people management experience, preferably overseeing QA or QC staff.
  • Excellent attention to detail and analytical skills.
  • Excellent organizational, interpersonal, written, ability to and verbal communication skills.
  • Prior experience in a call center environment preferred.
  • Per contact requirements, this position is open only to U.S. citizens.
  • #maxcorp #LI-DG1

    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

    Pay Transparency

    Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.

    Minimum Salary

    50,000.00

    Maximum Salary

    89,000.00

    serp_jobs.job_alerts.create_a_job

    Quality Assurance Supervisor • Fort Wayne, US

    Job_description.internal_linking.related_jobs
    Remote Content QA Reviewer

    Remote Content QA Reviewer

    Outlier • Fort Wayne, IN, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,350 to $2,606 per week in South Bend, IN

    Travel Cath Lab Tech - $2,350 to $2,606 per week in South Bend, IN

    AlliedTravelNetwork • Fort Wayne, Indiana, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified Cath Lab Tech in South Bend, Indiana, 46601!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Quality Manager

    Quality Manager

    Dreyer's Grand Ice Cream • Fort Wayne, IN, United States
    serp_jobs.job_card.full_time
    Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced, and engaging growth assignment working with incredi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Remote First-Line Supervisors of Production and Operating Workers - AI Trainer ($80-$120 per hour)

    Remote First-Line Supervisors of Production and Operating Workers - AI Trainer ($80-$120 per hour)

    Mercor • Fort Wayne, Indiana, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    About the Role • • Mercor is seeking experienced • •First-Line Supervisors of Production and Operating Workers • • to support a leading AI lab in advancing research and infrastructure for next-generatio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,232 to $2,495 per week in South Bend, IN

    Travel Cath Lab Tech - $2,232 to $2,495 per week in South Bend, IN

    Prime Time Healthcare • Fort Wayne, Indiana, US
    serp_jobs.job_card.full_time
    Now Hiring : Allied Healthcare Cath Lab - South Bend, IN.Contact us for Pay Information.Actual amount dependent upon market adjustments. Are you a passionate Allied Healthcare professional looking fo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Product Tester - $25-45 per hour

    Remote Product Tester - $25-45 per hour

    Online Consumer Panels America • Fort Wayne, Indiana, US
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,652 to $2,940 per week in Lafayette, IN

    Travel Cath Lab Tech - $2,652 to $2,940 per week in Lafayette, IN

    AlliedTravelNetwork • Fort Wayne, Indiana, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified Cath Lab Tech in Lafayette, Indiana, 47905!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,446 to $2,646 per week in South Bend, IN

    Travel Cath Lab Tech - $2,446 to $2,646 per week in South Bend, IN

    AlliedTravelCareers • Fort Wayne, Indiana, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Ventura MedStaff to find a qualified Cath Lab Tech in South Bend, Indiana, 46601!.Are you ready to take your Travel career to the next level? See places you hav...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Production Supervisor

    Production Supervisor

    Acro Service Corp • Fort Wayne, IN, US
    serp_jobs.job_card.full_time
    Monday-Friday; straight time for Saturday & Sunday if needed and OT after 45 hours during the week.Coordinate employee activities. Assist in all items associated with the quality system.Continuo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,350 to $2,606 per week in South Bend, IN

    Travel Cath Lab Tech - $2,350 to $2,606 per week in South Bend, IN

    AlliedTravelCareers • Fort Wayne, Indiana, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified Cath Lab Tech in South Bend, Indiana, 46601!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Supervisor Retail - Remodel Team Supervisor

    Supervisor Retail - Remodel Team Supervisor

    Advantage Solutions • Fort Wayne, IN, United States
    serp_jobs.job_card.full_time
    Supervisor Retail - Remodel Team Supervisor.US-IN-Indianapolis | US-IN-Fort Wayne | US-IN-South Bend | US-IL-Peoria | US-IL-Bloomington. Primary Posting Location : City.Primary Posting Location : St...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Editors, Fact Checkers, & Data Quality Reviewers - AI Trainer ($50-$60 per hour)

    Remote Editors, Fact Checkers, & Data Quality Reviewers - AI Trainer ($50-$60 per hour)

    Mercor • Fort Wayne, Indiana, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Role Overview • • Mercor is collaborating with a leading AI-driven lab to strengthen the accuracy and reliability of large language models. Independent contractors in this engagement will design resea...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Quality Engineer - Fort Wayne, IN

    Quality Engineer - Fort Wayne, IN

    FXI • Fort Wayne, Indiana, United States
    serp_jobs.job_card.full_time
    Fort Wayne, Indiana, United States.X Facebook LinkedIn Email Copy.FXI is a leading provider of comfort solutions to the Bedding, Furniture and Transportation markets. We have made it our mission...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Safety Manager

    Safety Manager

    Sheakley Workforce Staffing • Fort Wayne, IN, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Monday–Friday (10 hours), Saturday (8 hours).The Safety Manager will provide on-site safety oversight for an electrical contractor working on a large-scale data center project.This role is re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Travel Cath Lab Tech - $2,350 to $2,606 per week in South Bend, IN

    Travel Cath Lab Tech - $2,350 to $2,606 per week in South Bend, IN

    LRS Healthcare • Fort Wayne, Indiana, US
    serp_jobs.job_card.full_time
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,652 to $2,940 per week in Lafayette, IN

    Travel Cath Lab Tech - $2,652 to $2,940 per week in Lafayette, IN

    LRS Healthcare • Fort Wayne, Indiana, US
    serp_jobs.job_card.full_time
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,706 per week in South Bend, IN

    Travel Cath Lab Tech - $2,706 per week in South Bend, IN

    Medical Solutions • Fort Wayne, Indiana, US
    serp_jobs.job_card.full_time
    A facility in South Bend, IN is seeking its next amazing Cath Lab Technologist.Read on if this sounds like your perfect fit!. Nurses and allied healthcare professionals are in high demand nationwide...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted
    Assistant Quality Superintendent

    Assistant Quality Superintendent

    Holder Construction • Fort Wayne, Indiana, United States
    serp_jobs.job_card.full_time
    QA / QC Engineer Quality Latest Revision Date : November 24, 2025 About The Role We are looking for a QA / QC Engineer to join our Quality Assurance team on our project in Fort Wayne, Indiana.This is a ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted