Customer Development Representative (CDR) - San Diego, CA

Job Description

Job Description

Description : About the Company

As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more.

Be part of making a difference

At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day.

Role : Customer Development Representative (CDR)

Reports to : Regional Director of Sales

FLSA : Non-Exempt

Location : El Cajon, CA

Why is this role important at Genesee Scientific?

The Customer Development Representative (CDR) plays a critical role in developing and expanding relationships with existing customers and re-engaging inactive accounts. This role focuses on account growth, retention, and long-term customer success, working closely with Account Managers and Sales Leadership to drive sustained revenue.

What will you do :

• Own and manage an assigned book of existing and inactive customer accounts
• Proactively engage customers to understand purchasing behavior, challenges, and future needs
• Re-engage dormant accounts and identify opportunities to restore and grow spend
• Educate customers on Genesee’s products, services, promotions, and value proposition
• Drive incremental revenue by engaging in discovery conversations and gaining customer commitment to participate in a future meeting with their Account Manager
• Use Salesforce and sales tools to track customer interactions, pipeline, and opportunities
• Collaborate with Customer Service and Marketing to deliver a seamless customer experience
• Continue developing advanced sales skills and life science market knowledge through coaching and training

What you will bring :

You’ll Be a Great Fit If You

Physical Requirements :

Perform the following tasks, with or without reasonable accommodation :

At Genesee Scientific, you can have a good job that can grow into a great career. We offer :

Candidates must be legally authorized to work in the United States without the need for current or future employer sponsorship.

Employment offers are subject to successful completion of a background check and pre-employment drug test.

Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state / province, or local law.

Requirements :