Director National Casino Marketing

Marketing Director For Domestic Casino Host Team

Responsible for the marketing direction and management of the Domestic casino host team. Directs the development of strategic and annual business plans for increasing VIP and hosted revenue from the different hosting business channels. Responsible for the implementation and execution of these business plans in order to achieve desired revenue and profitability results. Additionally, responsible for creating a sales-oriented culture and environment that promotes increasing customer trips and driving VIP gross gaming revenues, teamwork, and unparalleled customer service and relationship building with our VIP and hosted customer segments. Finally, ensures performance standards are achieved with regards to operating procedures, internal audits, regulatory compliance, and budgeted expenses.

Essential Job Functions :

• Lead organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
• Identify compliance risks and take actions necessary to eliminate or minimize risks.
• Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
• Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
• Manage a diverse sales force with the goal of motivating, inspiring, leading and developing the best casino hosts who are driven to provide the best customer service and build the best relationships with our VIP and hosted level customers.
• Responsible for preparing the annual business plans and budgets to ensure the appropriate focus and resources are in place to target and grow the revenue contribution from our domestic executive host business channels.
• Serves as a dynamic, positive leader, while fostering teamwork, employee morale, motivation, and open communication. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations.
• Ensures that team members clearly understand and are held accountable for their performance expectations.
• Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
• Works as a change agent to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value.
• Demonstrates excellent facilitator skills in resolving conflicts between different points of view. Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision.
• Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees.
• Recommends and implements change to improve overall employee and guest satisfaction.

Qualifications :

College degree with some business and financial planning courses preferred or equivalent experience in related field. A minimum of 7 years previous experience in gaming related positions with increasing levels of responsibility required. Financial and Budgetary experience preferred. Proven business and project management skills. Must possess excellent verbal and written communication skills. Ability to present complex concepts in a clear and concise manner to all levels within the organization. Must be able to prioritize, direct, and monitor multiple tasks and assignments. Ability to quickly identify or anticipate potential problems and recommend solutions for variables that can impact property operations. Ability to analyze problems and apply logical / cost effective solutions. Some travel may be required.

Physical, Mental and Environmental Demands :

Able to work in smoke filled environment and can sit and stand for prolonged periods of time.

Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

About Us :

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values Together We Win, All In On Service and Blaze the Trail every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Job Info :