Field Technician

Job Description

Job Description

Description :

AEM (Advanced Environmental Monitoring) is the global leader in innovative mission critical weather, wildfire and water monitoring and intelligence solutions. We aim to be the world’s essential source for environmental insights – enabling decisive action and positive outcomes for our customers and their constituents. Our family of innovators offers world-class hydrometeorological technologies and services, including sensors, dataloggers, telemetry, and advanced analytics and software. Our technology and services empower the communities and organizations to survive – and thrive – in the face of escalating environmental risks.

This position will monitor, maintain, integrate, install, troubleshoot and repair AEM environmental products and systems. This position will report to the Field Service Supervisor.

Job Responsibilities :

• Monitor, maintain, integrate, install, troubleshoot and repair AEM environmental products and systems.
• Troubleshoot various systems via onsite field work or customer phone support.
• Communicate effectively and professionally, both internally and with customers, to ensure work objectives are met and issues resolved in a timely manner.
• Apply data integrity standards to ensure that timely entry, accuracy, and consistency of data is used in any system, or digital tool that stores, processes or retrieves data.
• Ensure that all project documentation is consistently maintained to reflect accurate project status.
• Ensure defined standard operating practices and procedures are followed.
• Specific on-site responsibilities include outdoor work such as climbing ladders and traversing rooftops to install new equipment, replacing faulty equipment, increasing equipment height, upgrading masts / mounting brackets, installing guy wire, repairing / replacing cables, installing conduit in small trenches and relocating equipment.
• Provide remote technical support for customers.
• Provide guidance to clients on function, usage and operation of products.
• Analyze consistency, completeness, and accuracy of collected data to ensure system reliability.
• Develop and execute territory service plan according to strict timelines to ensure optimal network operations.
• Scheduling of jobs, preparing inventory and travel to sites.

Requirements :

Preferred Experience :

Additional Information :

US Benefits include : Medical, Dental, Vision, Life Insurance, Short-Term & Long-Term Disability & 401k match of up to 3%.

US Compensation Range : A reasonable estimate of the current salary range for this position is $24.03 - $31.25 per hour. Please note that the salary information is a general guideline only. AEM considers a wide range of factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education, licensure and certifications, key skills as well as other market and business considerations when extending an offer. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

This position will accept applications on an ongoing basis and will be closed once the position is filled.

AEM is an Equal Opportunity Employer.