Admin II Correspondence (Remote Near Jacksonville, FL)

Description & Requirements

Maximus is looking for Remote Admin II Correspondence Agents. The Correspondence Agent provides knowledgeable written responses to Federal Student Loan (FSA) inquiries in a courteous and professional manner. In the event of high call volume, you will be required to assist with answering inbound calls regarding FSA Loan Servicing.

This is a Limited Service position . This position is Temporary with an expected end date of 7 / 31 / 2026.

Pay and Benefits :

• Competitive pay rate based on the county in which you live
• Paid training
• The opportunity to work from the comfort of your home
• Supportive environment with peers who share your passion for improving people's lives
• A career path that unfolds based on how you want to grow within the company

This is a remote position, however you must live within 1 hour of Jacksonville, FL and be willing to work onsite for up to one week.

Monday - Friday, 9am-5 : 30pm ET. No time off is permitted during training.

This is a Limited Service position . This position is temporary with an expected date of 7 / 31 / 2026.

Essential Duties and Responsibilities :

Education and Experience :

Additional Requirements Per Client :

Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements :

Minimum Requirements

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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com .