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Bilingual Customer Service Representative
Bilingual Customer Service RepresentativeLHH • Alhambra, California, United States
Bilingual Customer Service Representative

Bilingual Customer Service Representative

LHH • Alhambra, California, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.part_time]
  • [job_card.temporary]
[job_card.job_description]

Location : Remote (must work PST hours)

Type : Temporary Part-Time

Pay : $18–$23 / hr (based on experience)

Duration : December 1 – January 31, with possible extensions through May 2026

LHH seeks a bilingual Customer Service Representative to make a difference by helping members navigate their healthcare benefits during a critical season. If you’re passionate about delivering exceptional service and fluent in one of the languages below, we’d love to hear from you!

What You’ll Do

  • Be the first point of contact for members, providers, and partners
  • Educate members on benefits and plan options
  • Resolve inquiries with professionalism and empathy
  • Document interactions accurately and follow compliance standards
  • Support retention initiatives and participate in outreach projects

What We’re Looking For

  • High School Diploma required; Bachelor’s preferred
  • 2+ years of customer service experience (healthcare or call center preferred)
  • Bilingual in Korean, Mandarin, Cantonese, or Khmer
  • Strong communication and active listening skills
  • Ability to multitask (listen, talk, and type)
  • Proficient in Microsoft Office; typing speed of 40+ WPM
  • ? Benefits : Medical, dental, vision, life insurance, 401K, commuter perks & more!

    • Equal Opportunity Employer / Veterans / Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to us / en / candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
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    Bilingual Customer Service Representative • Alhambra, California, United States

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