Client Solutions Manager

Manager Of Client Solutions

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year. Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

The Manager of Client Solutions is responsible for ensuring all key stakeholders have the right business insights at the right time. Partnering with senior leadership, account management, and business development this role will help support the client's strategic staffing objectives. The Manager of Client Solutions will be a quantitative thinker who analyzes industry and internal data, communicates insights to clients, and makes recommendations to optimize performance. They support enterprise growth via pricing, profitability, contracting, operational and value-based strategies that ensure CHG stands out from their competition.

The Manager of Client Solutions plays a key role in shaping and guiding complex business product and service solutions designed to address CHG's most challenging healthcare needs. This is accomplished by ensuring that solutions are strategically packaged and presented to meet client objectives, in close partnership with the Enterprise Client Solutions Account Management and Business Development teams.

Responsibilities :

• Develop a deep understanding of client goals and KPIs and discuss business strategy with key stakeholders.
• Monitor business activity trends to identify key developments unique to different business segments.
• Manages recurring ECS weekly report-outs to executives.
• Partners with enterprise account management and business development leaders to create and present client proposals comprised of standard offerings and value added services to achieve growth, profitability and to gain market advantage.
• Screens incoming work for business intelligence and analytics teams and develops insight throughout the organization.
• Leads communication between internal enterprise account management and strategy team to execute.
• Supports content generation for executive readouts and updates to corporate business partners.
• Supports deal desk operations, including RFPs, SOWs, sales proposals, pricing, and contracts.
• Recommends pricing proposals for net-new contracts, amendments, and RFPs. Reviews and approves non-standard terms with senior ECS leaders.
• Recommends deal strategy for net-new contracts, amendments, and RFPs
• Support the creation of sales enablement materials for clients.
• In collaborations with Enterprise Business Intelligence and FP&A, manages and establishes the growth budget aligned with ECS's goals and KPIs.
• Analyze internal and market data to communicate results and insights to internal stakeholders and clients.
• Responsible for enhancing strategic partnerships with executive leaders across the enterprise as a strategic solutions expert.
• Collaborates with marketing and product to develop sales collateral and business process to support strategic client acquisition efforts as needed.
• Rally enterprise sales and account management teams around core strategies and objectives to drive adoption.
• Partner with employees and executives internally to aid the development of the large client strategies across the organization.
• Approximately 25% to 50% of weekly time will be dedicated to client-facing engagements, conducted either virtually or in person with approximately 25% travel.

Qualifications :

Education & Years of Experience :

Preferred Skills :