Accounts Receivable Specialist

Accounts Receivable Specialist

Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one of America's Best Startup Employers, listed as one of CNBC's Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

Job Summary

The AR Specialist is responsible for handling all aspects of the accounts receivable process, including generating invoices, tracking payments, maintaining accurate records, and assisting with collections. You will work closely with clients and internal teams to ensure timely and accurate payment processing while contributing to the overall financial health of the company.

Responsibilities

• Prepare and issue accurate invoices based on customer contracts and shipment details in a timely manner.
• Monitor accounts for payment activity, ensuring all payments are received and recorded accurately in the system.
• Follow up on overdue invoices and work with clients to resolve payment discrepancies or issues. Coordinate with the collections team to ensure timely resolution.
• Assist in reconciling customer accounts and identifying any discrepancies or issues. Resolve billing discrepancies with customers as needed.
• Serve as the point of contact for customers regarding their account status, payments, and billing inquiries. Provide excellent customer service to foster positive relationships.
• Regularly review aging reports and assist with identifying and prioritizing overdue accounts. Provide updates to the Accounts Receivable Manager on any accounts requiring special attention.
• Maintain accurate and up-to-date customer account information and transaction records.
• Ensure that all payments, adjustments, and credits are entered into the system correctly.
• Help prepare reports on accounts receivable performance, aging status, and payment trends for management review.
• Work closely with other departments to resolve billing issues and ensure accurate and timely invoicing.

Requirements

Core Values

About Airspace

From life-saving organs to essential machinery components, Airspace is trusted by the world's largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.

With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.

Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics. Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.