Technical Support EngineerVirtualVocations • Reno, Nevada, United States
Technical Support Engineer
VirtualVocations • Reno, Nevada, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Technical Support Engineer (Tier 2) for their Payments Team.
Key Responsibilities
Provide tier 2 technical support for payment-related issues
Collaborate with the engineering team to resolve complex technical problems
Assist in the development and improvement of support documentation and processes
Required Qualifications
Experience in technical support or a related field
Strong understanding of payment processing systems
Familiarity with troubleshooting software and hardware issues
Ability to work independently in a remote environment
Relevant technical certifications or a degree in a related field is preferred
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Technical Support Engineer • Reno, Nevada, United States
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