Vehicle Operations Specialist (Fishers, IN)

Job Description

Job Description

We are seeking a few  Operations Specialist(s)  in Fishers, IN. This is an on-site work position, and individual will be required to report into our Fishers office.

At First Advantage (Nasdaq : FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

We are seeking a Operations Specialist to join our vehicle team. This role will work with various federal, state, and country agencies to submit all necessary documentation required for fleet renewals, titles, registrations and licensing.

What You'll Do :

A successful Vehicle  Operations Specialist (VOS)  provides administrative support to ensure every customer transaction request, received via phone, mail, or email, is properly documented within our current tasking system, and manage the timely assignment of requests to the appropriate transactional queue. The VOS will review the received request and / or documents to validate request is complete enough to provide to a transaction team for fulfillment. If additional information is needed, the VOS will follow up with the Requestor to obtain the documentation. The VOS will update internal systems with faxed copies of registrations and plate information. The VOS will also send weekly reports of missing documents to complete monthly renewals. In addition to attending biweekly calls with customers to review missing documents needed to complete monthly renewals and open cases.

This position is highly detail oriented and requires the ability to manage time efficiently. The ideal candidate must be detail oriented, possess strong organizational skills, have the ability to effectively utlize MS Excel spreadsheets, and ensure proactive communication between Operations and our Customer Success teams.

• Starting wage of $18 per hour or approximately $37,440 USD annually.
• Location : Position is in office- based in our Fishers, IN office.
• Hours : Monday – Friday, 8 : 00am – 4 : 30pm ET (40-hour work week)

Responsibilities :

What You May Need to be Successful :

Other Knowledge, Skills, Abilities or Certifications :

What Are You Waiting For? Apply Today!

You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

The salary for this position is approximately $18.00 USD per hour. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.

United States Equal Opportunity Employment :

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

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