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Director, Platform Strategy
Director, Platform StrategyHabitat Health • Chattanooga, TN, US
Director, Platform Strategy

Director, Platform Strategy

Habitat Health • Chattanooga, TN, US
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  • [job_card.full_time]
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Director, Platform Strategy

At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly ("PACE") in collaboration with our leading healthcare partners, including Kaiser Permanente.

Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations.

Habitat Health is growing, and we're looking for new team members who wish to join our mission of redefining aging in place.

This position is remote; however, if you are in San Francisco, we would prefer someone who is open to working a hybrid schedule at our SF office.

Role Scope :

We are seeking a strategic, product-minded leader to shape and deliver Habitat Health's platform strategya role that connects vision to execution across technology, data, and business operations. The Director of Platform Strategy will define, pilot, and scale technology capabilities with an initial focus on automation, AI enablement, and digital experiences. This leader will partner across functions to identify opportunities for differentiation, evaluate potential solutions and vendors, oversee pilot design and execution, and integrate successful innovations into the core platform. You will serve as a connector between business, data, and technology teams, ensuring alignment between Habitat's "tech-enabled" vision and the day-to-day needs of care teams and participants. The role blends strategic thinking, program delivery, and strong relationship management with both internal and external partners.

Responsibilities include :

  • Lead the end-to-end automation and AI pilot lifecycle, from opportunity identification to final evaluation and recommendation for scale, integration, or sunset.
  • Proactively engaging for environmental scans to ensure awareness and identification of new innovations and solutions that could be value creating for our platform
  • Develop and maintain a structured framework for partner selection, pilot implementation, and performance evaluation.
  • Lead requirements definition in partnership with business SMEs, ensuring clear objectives, metrics, and scope.
  • Research and evaluate all relevant potential tools and solutions, maintaining a living view of the external vendor landscape.
  • Lead implementation in collaboration with Platform, Operations, Clinical, and enterprise teams; oversee vendor deliverables, training, and adoption.
  • Conduct ongoing evaluation of pilots using defined KPIs (e.g. adoption, impact / value, satisfaction, compliance).
  • Deliver and implement final recommendation for each pilot (e.g. integrate into the core stack, continue as a standalone tool, or sunset with alternatives identified).
  • Collaborate with internal business owners to map and prioritize processes that can be improved or automated by technology, focusing on areas that advance clinical excellence, participant experience, and operational efficiency.
  • Translate insights from pilots into scalable platform capabilities, coordinating with operations and clinical partners, strategic tool and data teams to ensure alignment across Habitat's enterprise architecture.
  • Drive cross-functional governance and communication, ensuring clear objectives, roles, timelines, and success metrics.
  • Build and nurture strategic vendor relationships that complement Habitat's ecosystem and long-term growth plan.
  • Partner with Finance and Compliance to evaluate investment cases, risk, and regulatory considerations.
  • Serve as an internal champion for Habitat's "tech-enabled" transformation, promoting data-driven decision-making and digital adoption across the organization.

Qualifications :

  • Aligns with our purpose and our values and is excited about living those out in daily practice.
  • Excellent communicator with ability to lead with influence across PACE Center Leadership, Office of CMO, Population Health, Practice Operations, Finance, Strategy, Growth, and Health Plan Operations.
  • Working knowledge of AI, ML, and automation technologies, and their practical applications in healthcare operations.
  • Strategic, analytical, and systems-oriented thinker with the ability to structure complex decisions.
  • 5+ years of experience in product and / or technology strategy, platform enablement, or innovation within healthcare, health tech, or regulated industries.
  • 7+ years of hands-on experience working with strategic process improvement and technology enablement at various levels.
  • Understanding of various technology stacks, and significant experience in value-based care focused on ecosystems that include administrative health plan tools, EHR / EMR, and CRM.
  • Strong understanding and hands-on experience with AI, automation, or digital transformation initiatives from concept through implementation and scaling.
  • Energized by ambiguity & a self-starter : loves to drive the direction of ambiguous projects.
  • Nice to have :

  • Master's degree in Data Science, Statistics, Healthcare Administration, or a related field required.
  • Experience in PACE, value-based care, or managed care organizations.
  • Advanced degree in Business, Innovation, or a related field.
  • Compensation :

    We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for medical / dental / vision insurance, paid parental leave (birthing and non-birthing parents), short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $170,000 - $222,000 and is a bonus-eligible position. Please note, the higher end of this range is reflected individuals located in CA and San Francisco. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.

    Vaccination Policy, including COVID-19

    At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe as an essential requirement of this role. Requests for reasonable accommodations due to an applicant's disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment.

    Our Commitment to Diversity, Equity, and Inclusion

    Habitat Health is an Equal Opportunity employer and is committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law.

    Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and / or to receive all other benefits and privileges of employment, please contact us at careers@habitathealth.com.

    Beware of Scams and Fraud

    Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the 'Rip-offs and Imposter Scams' option : https : / / reportfraud.ftc.gov / # / .

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