Kona Medical Consulting and Sterling Health Solutions in Richardson, Texas is currently in search of a Patient Care Coordinator and Scheduling Specialist. Below are the important details of the position:
Location: Richardson, TX (On-site | Remote Fridays after 90 days)
Job Type: Full-Time
Pay: $17–$21 per hour, depending on experience
About the Role
Sterling Health Solutions is seeking a highly organized, personable, and dependable Patient Care Coordination & Scheduling Specialist to join our growing Transitional Care Management team. This role works closely alongside our Chief Operating Officer (COO) and plays a critical part in ensuring smooth patient care coordination, efficient provider scheduling, and exceptional communication across patients, clinicians, and internal leadership.
If you thrive in a fast-paced healthcare environment, enjoy supporting patients, and are comfortable working directly with executive leadership, we’d love to hear from you.
Key Responsibilities
● Coordinate patient care activities to ensure timely and appropriate services ● Schedule patient visits with clinicians and healthcare providers
● Manage and maintain provider calendars, adjusting schedules as needed
● Serve as a primary point of contact for patients, ensuring a positive and supportive experience
● Communicate clearly and professionally with patients, providers, and internal teams
● Support the COO with operational coordination related to patient flow and scheduling ● Maintain accurate scheduling records and documentation
● Respond promptly and professionally to patient and provider inquiries
Required Qualifications
● Strong customer service skills with a patient-first mindset
● Excellent verbal and written communication skills
● Highly organized with strong attention to detail
● Ability to multitask and prioritize in a fast-paced environment
● Comfortable working directly with executive leadership
● Professional, empathetic, reliable, and team-oriented
Preferred Qualifications
● Experience with Transitional Care Management, Home Health, or healthcare operations
● Experience in healthcare, patient coordination, or scheduling
● Familiarity with provider scheduling systems or electronic health records (EHRs)
Benefits & Perks
● 11 days Paid Time Off (PTO)
● 6 Paid Holidays
● Health, Dental, Vision, and Life Insurance
● Remote Fridays after 90 days
● 401(k) Retirement Plan
● Supportive, collaborative work environment
● Opportunities for professional growth and advancement
Patient Care Coordinator and Scheduling Specialist (near Richardson, TX area)_Plano, Tx • Plano, TX, United States
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