Shift Supervisor

Job Description

Job Description

Emmy Squared Midtown West is seeking an experienced SHIFT SUPERVISOR to join our growing team! Emmy Squared is a growing restaurant company that not only offers advancement opportunities, but a fun work environment, supportive leadership, competitive pay, health benefits for full time employees and delectable menu items you will be proud to serve our guests!

As a Shift Supervisor, you will work alongside the General Manager to perform daily supervisory duties. These responsibilities include assisting in managing front-of-house and back-of-house operational tasks to ensure smooth daily operations.

Shift Supervisor Key Responsibilities :

• Direct supervision of the front of house employees on a daily basis, ensuring policies and processes are being followed and inspecting operational flow on a continuous basis.
• Responsible for overseeing the floor during service; ensuring the team stays on task and delegating assignments as needed.
• Ensure guest satisfaction; interacting with guests and engaging in service recovery when issues arise.
• Ensure all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all food and beverages are consistently prepared and served according to presentation standards and recipes.
• Be proactive in reaching our Company goals in sales, service, appearance; while creating a positive, fun and productive working environment
• Ensure compliance with department of health standards, maintaining superior cleanliness and sanitation throughout the restaurant.
• Identify potential safety hazards and initiate corrective action; ensuring the restaurant is safe for both employees and guests.
• Perform other duties as assigned.

Shift Supervisor Qualifications :

Emmy Squared / Pizza Loves Emily is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.