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Site Reliability Engineering Manager
Site Reliability Engineering ManagerTrustech • Riverton, Utah, United States
Site Reliability Engineering Manager

Site Reliability Engineering Manager

Trustech • Riverton, Utah, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

NOTE : Candidates requiring sponsorship now or in the future (including CPT / OPT) cannot be considered for this job

No C2C

Candidates will be required to work on site 3 days per week in south Salt Lake County

Onsite interviews are required. Local candidates only

SRE / Platform Engineering Manager

Overview

We are seeking a hands-on Platform Engineering / SRE Manager to lead a small, high-impact team responsible for maintaining and improving the reliability, performance, and scalability of our production systems. This role blends technical leadership and operational excellence, managing a group of Site Reliability and Platform Engineers who ensure our applications and infrastructure run smoothly in production.

The ideal candidate is a player-coach, comfortable leading incident response efforts, mentoring engineers, and still contributing technically through infrastructure automation, observability improvements, and system reliability enhancements.

Key Responsibilities

  • Lead and mentor a team of SREs and Platform Engineers (currently five members) focused on production stability, system automation, and operational readiness.
  • Own the reliability lifecycle, driving proactive monitoring, on-call response leadership, and post-incident reviews to minimize downtime and improve service quality.
  • Develop and evolve infrastructure automation using Terraform, Helm, and related Infrastructure-as-Code practices to standardize deployments and reduce manual interventions.
  • Partner with product, software, and operations teams to implement scalable cloud solutions that meet performance and resiliency targets.
  • Oversee observability and telemetry using tools like Grafana, Azure Insights, Datadog, or Dynatrace, ensuring comprehensive visibility into system health.
  • Drive the definition and tracking of SLOs, SLIs, and SLAs, helping teams measure and continuously improve reliability standards.
  • Collaborate with engineering leads to enhance developer platform capabilities like automating workflows, managing CI / CD pipelines, and simplifying environment provisioning.

What You’ll Bring

  • Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.
  • 7+ years in infrastructure, SRE, or platform engineering roles, including 3+ years in leadership or team management.
  • Strong background in cloud infrastructure (AWS, Azure, or GCP) and hands-on experience with IaC tools such as Terraform.
  • Familiarity with CI / CD pipelines, container orchestration, and deployment frameworks (e.g., Jenkins, GitHub Actions, Kubernetes, Docker).
  • Experience improving system observability, developing dashboards, and managing alerting systems using Grafana or similar platforms.
  • Competence in Python, Go, or C# for automation and troubleshooting.
  • Solid understanding of relational databases (SQL) and the ability to guide teams in identifying and resolving performance bottlenecks.
  • Demonstrated ability to lead incident management, communicate effectively across teams, and create a culture of continuous improvement.

    • Preferred Experience

  • Experience with developer enablement or internal platform engineering initiatives (e.g., self-service infrastructure or environment provisioning).
  • Familiarity with data-driven operational metrics and applying analytics to improve system reliability.
  • Prior experience managing a hybrid or remote technical team across time zones.

    • Work Style

  • Approximately 30% hands-on technical contribution and 70% team leadership, process improvement, and coordination.
  • Availability to participate in daytime and occasional off-hours on-call support rotations.
  • Commitment to building a proactive, reliability-first culture that values automation, transparency, and cross-functional collaboration.
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