Talent.com
General Manager, Beacon (Los Angeles County)
General Manager, Beacon (Los Angeles County)Critical Role • Los Angeles County, CA, United States
General Manager, Beacon (Los Angeles County)

General Manager, Beacon (Los Angeles County)

Critical Role • Los Angeles County, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Beacon is Critical Roles membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. Were seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators.

This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience.

JOB SUMMARY

The General Manager of Beacon will own end-to-end responsibility for the platforms success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI / UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance.

This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA.

AREAS OF FOCUS

  • Elevate the user experience through brand, technical, content, community and commerce enhancements.
  • Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement.
  • Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences.

ESSENTIAL DUTIES and RESPONSIBILITIES [Other assignments, projects, and duties not outlined below may be required]

Product & User Experience

  • Defines and owns the product vision and roadmap for Beacon.
  • Ensures the platform delivers an exceptional and intuitive UI / UX across web, mobile, and connected devices.
  • Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards.
  • Develops and tests platform / brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention.

    • Platform Development

  • Leads SVOD product development, including subscription management, payments, content delivery, and DRM.
  • Oversees technology stack decisions with a focus on scalability, performance, and security.
  • Drives innovation in personalized recommendations, community engagement features, and content discovery.
  • Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow.

    • Business & Financial Leadership

  • Owns the P&L for Beacon.tv, balancing cost control with revenue growth.
  • Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs.
  • Optimizes pricing, subscription tiers, and promotional strategies.
  • Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners.
  • Owns platform growth strategy from content consumption to membership engagement
  • Identifies and implements new revenue streams including memberships, creator monetization tools, and community features.

    • Customer Experience Excellence

  • Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints.
  • Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement.
  • Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy.

    • Team & Operations

  • Builds and leads a cross-functional team across product, engineering, design, marketing, and operations.
  • Implements KPIs to measure performance across product health, user growth, and financial sustainability.
  • Fosters a culture of accountability, creativity, innovation and operational discipline.

    • EDUCATION

  • Bachelors degree required

    • EXPERIENCE & QUALIFICATIONS

  • 10+ years of experience in product management, digital media, or technology leadership roles.
  • Experience at the intersection of creative direction, brand strategy, and digital product leadership.
  • Proven track record building or scaling an SVOD / OTT platform.
  • Strong understanding of UI / UX principles and ability to translate customer needs into product solutions.
  • Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure.
  • Demonstrated ability to manage P&L, forecast revenue / costs, and build scalable financial models.
  • Proven experience leading diverse creative, technical, and operational teams in high-growth environments.
  • Entrepreneurial mindset with a bias for action and problem-solving.
  • Experience with community-driven media products or fan engagement platforms.
  • Familiarity with emerging distribution models.
  • Proven ability to scale creative and product strategies across global audiences and markets.
    • [job_alerts.create_a_job]

    General Manager • Los Angeles County, CA, United States

    [internal_linking.related_jobs]
    General Manager (08153) - 433 N. Glenoaks Blvd.

    General Manager (08153) - 433 N. Glenoaks Blvd.

    Domino's Pizza • Burbank, CA, US
    [job_card.full_time]
    Burbank, California, Timothy L.Operate all equipment, Stock ingredients from delivery area to storage, work area, walk-in cooler, Prepare all products, Use all proprietary technology, Receive and p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager - Los Angeles Area Luxury Hotel

    General Manager - Los Angeles Area Luxury Hotel

    Grand Hotel • Los Angeles, CA, US
    [job_card.full_time]
    An exciting opportunity awaits an accomplished hospitality leader to open and lead a newly reimagined luxury hotel in the Los Angeles, CA area. This landmark propertycurrently undergoing a complete ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager

    General Manager

    Fourward • Beverly Hills, CA, United States
    [job_card.full_time]
    Hiring a General Manager for our independent record label partnered with WMG.This is a senior role for someone who can help guide strategy, support our artists, and oversee the core operations of t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    General Manager

    General Manager

    The Carlisle Group (TCG) • Santa Monica, CA, United States
    [job_card.full_time]
    Internet Researcher at The Carlisle Group (TCG).LEAD THE FUTURE OF FOOD JUSTICE IN SANTA MONICA.The Carlisle Group is pleased to partner with Co-opportunity Market to hire their next General Manage...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    General Manager

    General Manager

    Industry • Redondo Beach, CA, United States
    [job_card.full_time]
    Top performers can earn up to $85,000 annually.This is more than just a sales job—it's a leadership opportunity for someone passionate about fitness, team development, and building meaningful relat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager

    General Manager

    Vestis • Los Angeles, CA, US
    [job_card.full_time]
    We are hiring General Managers across the United States! This position is open nationwide, offering opportunities in various locations throughout the country. General Manager candidates must exhibit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Task Force General Manager (Restaurants) - Los Angeles Area, CA

    Task Force General Manager (Restaurants) - Los Angeles Area, CA

    Specialty Restaurants • Los Angeles, CA, USA
    [job_card.temporary]
    [filters_job_card.quick_apply]
    Odyssey, Luminarias, and Castaway-.Our restaurants are consistently recognized for excellence, including accolades such as. OpenTable's Most Scenic Restaurants.The Task Force General Manager serves ...[show_more]
    [last_updated.last_updated_variable_days]
    Assistant General Manager

    Assistant General Manager

    Private Listing • Los Angeles, CA, US
    [job_card.full_time]
    Widely respected, growing Los Angeles restaurant group is seeking an Assistant General Manager to help oversee their popular neighboring restaurant concepts in the South Bay.Someone who thrives in ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager08138 1244 WGlenoaks Blvd

    General Manager08138 1244 WGlenoaks Blvd

    Domino's Franchise • Glendale, CA, United States
    [job_card.full_time]
    Operate all equipment, stock ingredients from the delivery area to storage, work area, walk‑in cooler, prepare all products, use all proprietary technology. Receive and process telephone orders, tak...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager

    General Manager

    Liu's Cafe - Westwood • Los Angeles, CA, US
    [job_card.full_time]
    The General Manager is the operational leader for Liu’s Café, responsible for overseeing all kitchen and front-of-house execution, ensuring food and service standards are always on poi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    General Manager

    General Manager

    Sky Zone, LLC • Torrance, CA, United States
    [job_card.full_time]
    General Manager page is loaded## General Managerlocations : Torrance, CAtime type : Full timeposted on : Posted Todayjob requisition id : R4980 • •CircusTrix, LLC dba • • • •Sky Zone • • • •General Manag...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    General Manager

    General Manager

    Fixins Soul Kitchen • Los Angeles, CA, US
    [job_card.full_time]
    Fixins Soul Kitchen seeks to redefine the American soul food experience.We are full-service restaurants that uniquely combine traditional soul food with outstanding service and hip, energetic dinin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager

    General Manager

    Skilz for Kids • Torrance, CA, United States
    [job_card.full_time]
    Welcome to KidStrong, where we help kids win at life! If you're ready to lead, inspire, and make a difference, we want you to be our next General Manager. KidStrong is a science-based kids training ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Dual General Manager

    Dual General Manager

    Lodging Dynamics • Hawthorne, CA, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Courtyard and TownePlace Suites - Hawthorne, California.Are you ready to elevate your career to new heights?.At Lodging Dynamics, our motto is. We're seeking an experienced and inspiring.This is a u...[show_more]
    [last_updated.last_updated_30]
    General Manager

    General Manager

    The Oaks Gourmet Market • Los Angeles, CA, US
    [job_card.full_time]
    The Oaks Gourmet Market & Cafe has been a leader in the Restaurant / Market field now for over 16 years and we are looking for that special individual to lead us into the next 15 years.We aren't look...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    General Manager North America

    General Manager North America

    Audoo • Los Angeles, CA, US
    [job_card.full_time]
    Audoo is looking for a world class General Manager to lead our business in North America and further help accelerate our growth in the region. This role is based in Los Angeles, California.You shall...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bench General Manager

    Bench General Manager

    SusieCakes • Los Angeles, California, United States, 90001
    [job_card.full_time]
    We bake from scratch daily using the finest ingredients.Passion for guest experience & team development.Strong work history & desire to grow. Apply today to join our sweet team!.At SusieCakes, we ma...[show_more]
    [last_updated.last_updated_variable_days]
    General Manager

    General Manager

    ClearChoice Dental Implant Centers • Torrance, CA, United States
    [job_card.full_time]
    ClearChoice Dental Implant Centers provided pay range.This range is provided by ClearChoice Dental Implant Centers.Your actual pay will be based on your skills and experience — talk with your recru...[show_more]
    [last_updated.last_updated_30] • [promoted]