A technology services provider is seeking a Customer / Billing Subject Matter Expert (SME) / Designer for a remote position. The ideal candidate will have strong expertise in customer service processes and service order management in the energy / utilities domain. Responsibilities include resolving complex customer issues, training new associates, and maintaining project documentation. This role offers the opportunity to work independently and contribute to high-quality service delivery for a premier client.
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Remote Energy Billing SME & Service Designer • Syracuse, NY, United States