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Office Experience Manager
Office Experience ManagerGoodApple • New York City, NY, US
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Office Experience Manager

Office Experience Manager

GoodApple • New York City, NY, US
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Office Experience Manager - New York City Company Overview :

  • Good Apple is a highly specialized media and measurement agency.
  • We develop impactful, people-first paid media strategies for brands that care to make a difference in the pharma and retail space.
  • Good Apple prides itself on the core values of Unstoppable Momentum, Pathfinding, Always Growing, Heart First, and Intense Inner Drive.
  • We are looking for a proactive and organized Office Experience Manager to ensure our NYC office runs smoothly, engages and elevates our NY based staff, and supports the People Team.

Position Overview :

  • Good Apple is seeking a dedicated and versatile Office Experience Manager to oversee the daily operations of our New York City office.
  • This role will be pivotal in creating a welcoming and efficient environment for our employees, clients, and partners.
  • The Office Experience Manager will act as a handle a variety of tasks including operational duties, receptionist duties, deliveries, food orders, event planning, HR administrative support, and acting as the main point of contact for the NYC office location.

    • Responsibilities :

  • Office Operations : Serve as the primary point of contact for all office-related needs, proactively addressing issues and ensuring a smooth and efficient workflow.
  • Manage vendor relationships specific to office operations (e.g., catering, IT support, cleaning services), negotiating contracts and ensuring high-quality service delivery within budget.
  • Oversee office supplies and equipment, implementing efficient inventory management systems to ensure availability and cost-effectiveness.
  • Manage and maintain the physical office space, ensuring a well-organized, aesthetically pleasing, and functional environment that aligns with Good Apple’s brand and culture.

    • HR Administrative Support :

  • Assist with HR administrative tasks including : tracking performance review submissions, organizing HR meetings & trainings, managing platform access.
  • Coordinate travel and other logistics related to conference attendance, client meetings, and company off-sites for attending employees.
  • Maintain accurate and up-to-date org charts to ensure proper team reporting structure and total company visibility.
  • Contribute to special projects and initiatives as assigned by the HR leads.

    • Receptionist Duties :

  • Greet and direct visitors, ensuring a professional and welcoming reception area.
  • Answer and manage incoming calls, taking messages and directing inquiries appropriately.
  • Handle mail and deliveries, ensuring timely distribution.

    • Logistics and Support :

  • Coordinate food orders for meetings and events.
  • Manage incoming and outgoing deliveries.

    • Event Planning Support :

  • Assist with planning and executing office events, meetings, and internal initiatives, fostering a positive and collaborative company culture.

    • NYC Office Point of Contact :

  • Act as the go-to person for all inquiries and needs related to the New York City office.

    • Qualifications :

  • Bachelor's degree in Business Administration, or a related field with a GPA of 3.0 or higher OR equivalent work experience.  Experience or working knowledge of Excel; Google Docs, Sheets, & Slides.
  • Excellent communication skills, both written and verbal.
  • Highly organized with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexible, adaptable, and able to thrive in a dynamic and fast-paced work environment.
  • Experience with receptionist duties, vendor management, and event planning is a plus.
  • Relentless in their ability to make things happen while exhibiting deep care for each person who walks through the door.  Powered by JazzHR
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