Associate Software Support TechnicianVirtualVocations • Orlando, Florida, United States
Associate Software Support Technician
VirtualVocations • Orlando, Florida, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for an Associate Software Support Technician to provide customer support for digital health technology software solutions.
Key Responsibilities
Respond to incoming customer tickets and calls / emails
Provide solution support for clients by evaluating and analyzing issues
Document technical inquiries and customer-reported problems in the ticketing system
Required Qualifications
Minimum 2 years of experience in a customer support environment
Minimum 2 years of experience in a technology environment
Knowledge of customer support best practices
Experience and dedication to customer care / support
Proficiency with Microsoft Office applications
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Support Technician • Orlando, Florida, United States
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