Senior, Developer Services Specialist

Requisition ID :    108814

Share Our Purpose.  Be Yourself.  Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE : AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit  amwater.com  and join American Water on  LinkedIn ,  Facebook ,  Twitter  and  Instagram .

Primary Role

The Sr Specialist, Developer Services is responsible for supervising, coordinating and administering developer-funded new water and wastewater system construction programs.

Key Accountabilities

• Review and approve new development requests to determine if the proposed system can be adequately served by our existing infrastructure to meet company and regulatory standards, or if improvements are required to extend service.
• Interface with developers, developer engineers / contractors, company engineers and operations associates and state / local regulatory bodies to ensure American Water processes and standards are followed and the installation of new water and wastewater projects are completed efficiently.
• Administer the cost estimation, funding and refund processes of developer-installed and Company-installed water and wastewater construction program for new developments.
• Coordinate with key American Water functional stakeholders, including operations, finance, and customer teams.
• Ensure inspection during construction and that as-built information is recorded and tracked properly.  Oversee the turnover process to the local operations team.
• Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
• Supports manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.

Knowledge / Skills

Experience / Education

Travel Requirements

Up to 5%, as required.

Certifications & Licenses

Valid Driver’s License.

Work Environment

Standard indoor office environment. While performing the duties of this job, occasionally works in construction environments, near moving mechanical parts and in outside weather conditions and could include a work environment where possible exposure to physical hazards, weather extremes, wet and / or humid conditions and chemicals exist. The ability to wear appropriate personal protective equipment is required.

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Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.