Clinical Manager

Job Description

Job Description

Welcome to the Family! The Clinical Manager collaborates closely with Medical Directors to uphold FHC’s commitment to delivering “red carpet” care to every patient. Operating in a fast-paced clinical environment, this leadership role promotes operational efficiency, professional excellence, and strict confidentiality. The Clinical Manager is responsible for overseeing care coordination, managing patient populations, and facilitating clear, consistent communication across all levels of the organization to ensure a unified, patient-focused experience.

Primary Responsibilities :

• Lead the design and optimization of clinical processes to ensure exceptional patient care.
• Train, mentor, and conduct performance evaluations for clinical staff across all three locations.
• Ensure accurate and confidential management of patient records in compliance with regulatory standards.
• Address patient concerns with empathy and introduce tools to enhance the patient experience.
• Communicate process updates to providers and staff.
• Collaborate with Human Resources on clinical staffing strategies, including recruitment and onboarding.
• Participate in leadership meetings to align clinical operations with practice goals.
• Manage inventory and procurement of clinical supplies.
• Provide hands-on clinical support as needed.
• Identify and report electronic health record (EHR) issues to the Office Supervisor or IT.
• Administer specialized clinical programs such as Holter monitoring, VaxCare, and others.
• Assist with clinical staff scheduling to ensure adequate coverage and efficiency.
• Promote wellness and safety initiatives for a healthy workplace culture.
• Perform additional duties as assigned.

Desired Education and Experience :

Knowledge, Skills and Abilities :

Physical Requirements and Work Conditions :