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Special Services Officer (SSO) - Campus Safety Azusa, CA
Special Services Officer (SSO) - Campus Safety Azusa, CAAPU • Azusa, CA, US
Special Services Officer (SSO) - Campus Safety Azusa, CA

Special Services Officer (SSO) - Campus Safety Azusa, CA

APU • Azusa, CA, US
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Special Services Officer (SSO) - Campus Safety

APU seeks employees who desire to contribute to our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is edifying to God and one another.

The University Special Services Officer provides for the general protection of life and property throughout the APU community and the campus facilities. The officer will patrol the campus to proactively remove opportunities for crimes to occur. This is an emergency response position, and at any time, there may be a need to immediately respond to security, safety, life-threatening, or other urgent situations. The Special Services Officer must be flexible to be assigned any shift, based on the needs of the department, which could include working holidays and weekends. This position is full-time, 36 hours a week, working three 12-hour shifts.

Required Education

  • High school diploma or GED equivalent.
  • Minimum of 15 units of college-level education.
  • California P.O.S.T. Certified Basic Police Academy Certificate of Completion, or Equivalent (within last 3 years) or Level III / II Reserve Officer Certification or Eligibility to attend a P.O.S.T. Certified Police Academy upon Selection or be an Honorably Retired Peace Officer from a California agency.
  • Possession of or eligibility to obtain a BSIS armed guard card.
  • Each candidate must be at least 21 years of age at the time of appointment.

Required Experience

  • Previous college and / or university campus safety / security / law enforcement experience is preferred, or equivalent on-the-job experience.
  • Must possess a current valid CA driver's license and a clean record for three years.
  • Free of any felony convictions.

    • Primary Duties / Essential Functions

  • Patrols university property, in a vehicle, on a bicycle, or on foot, to enforce laws and provide security and traffic control on and in close proximity to campus properties.
  • Interact positively with campus community members on a daily basis and assist members in identifying potential safety and / or criminal problems.
  • Proactively contribute to the department's community policing program.
  • Investigate traffic accidents within the boundaries of the APU Campus and prepare accident reports.
  • Perform physical security checks of campus facilities, ensuring facilities are in use by appropriate personnel.
  • Responds to emergency and non-emergency radio calls, as well as responding to all emergencies and disasters on campus.
  • Conduct student safety training, including fire drills, evacuation procedures, and disaster preparedness.
  • Be available and ready at any point during the shift to respond to community needs.
  • Observes, reports, and identifies persons involved in suspicious activities or manners.
  • Ensures that unauthorized persons leave the university and community.
  • Enforces university policies, regulations, and municipal, state, and federal laws. Assists local law enforcement as necessary.
  • Conducts thorough investigations as assigned and completes detailed reports as to those investigations.
  • Testifies in court as necessary.
  • Participates in crime prevention programs.
  • Assists Student Affairs and Residence Life personnel as required.
  • Verify credentials of persons on campus and prevent and grant entry where appropriate.
  • Provides on-campus escorts to university students and personnel as requested.
  • Responsible for daily electronic timekeeping as it applies to the scope of this position.
  • Regular, punctual attendance as required.
  • Mandated Campus Security Authority under the Jeanne Clery Act
  • Performs other duties as deemed necessary under the guidance of the Executive Director, via Chain of Command.

    • Skills

  • Strong and exceptional customer service skills, interpersonal and communication skills, and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to work shift assignments as required by the department, which could include working holidays and weekends.
  • Knowledge of the Penal Code, Vehicle Code, university policies, and other laws governing community safety.
  • Ability to conduct crime deterrence and prevention programs.
  • Ability to react calmly and effectively in all situations.
  • Skills in the use of first aid procedures.
  • Skill in building security and lock procedures.
  • Skill in the use of personal computers and related software applications.
  • Ability to make judgment calls on sensitive, confidential issues.
  • A thorough knowledge of Business English and arithmetic; general office methods, procedures, and practices.
  • Ability to plan, develop, and coordinate multiple projects.
  • Ability to read and write at a level appropriate to the duties of the position.
  • Ability to use independent judgment and to manage and impart confidential information.
  • Ability to gather data, compile information, and prepare reports.
  • Strong organizational skills and detail-oriented.
  • Ability to maintain confidentiality.
  • Excellent telephone courtesy, knowledge, and experience.
  • Ability to interpret, adapt, and apply guidelines and procedures.
  • Ability to resolve customer complaints and concerns.
  • Ability to investigate and analyze information and to draw conclusions.
  • Must have the ability to develop and implement problem-solving techniques within the institution.
  • Must possess critical thinking and decision-making skills.
  • Ability to respond to requests for routine and emergency medical assistance and render first aid and / or CPR / AED when necessary.
  • Ability to enforce University Policies as well as California Penal and Vehicle codes.
  • Ability to execute powers of arrest as authorized by the Azusa Police Department per a Memorandum of Understanding with the University.

    • Mental Demands

  • Strong organizational skills, with attention to detail.
  • Ability to exercise independent judgment and discretion, problem-solving.
  • Ability to perform under pressure.
  • Ability to learn procedures and retain information.
  • In agreement with the purpose and mission of Azusa Pacific University in providing a Christian-based higher education for its students.

    • Physical Demands

  • Must be in good physical condition.
  • Ability to walk long distances, bicycle, run, climb, stoop, bend, stand for long periods, and lift heavy objects (50 lbs.) overhead.
  • Hearing and speaking demands.
  • Possess the physical strength to restrain, control, and handcuff a combative person.
  • Ability to adjust to varied work shifts.

    • Visual Demands

  • Requires the ability to read a computer screen, computer-generated reports, and other forms of written documentation.

    • Environment

  • Pleasant office setting; varied weather conditions when involved in outdoor activities.

    • Technologies

  • Proficient in Google Apps., Microsoft Office, Word, and Excel.

    • Compensation

  • Grade 11 : $28.53 to $32.81 is the hourly compensation for this role and reflects what Azusa Pacific University reasonably expects to pay for this position. Actual compensation may vary based on the qualifications, experience, and internal equity. In addition to compensation, APU offers a competitive benefits package.

    • Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. You can learn more about APU by watching the stories of faculty, staff, and alumni as they carry out our mission here.

    This role is designated as a Campus Security Authority (CSA) under the Clery Act. It involves responsibility for students and the campus community, requiring the individual to receive and report crimes or incidents to Campus Safety,

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