Program Assistant

JOB TITLE : Program Assistant

DEPARTMENT : Coachman Family Center

FLSA : Non-Exempt

REPORTS TO : Program Director

LOCATION : White Plains, NY

SALARY : $38,000.00-$42,000.00 / Annual

SUMMARY : Responsible for maintaining professional communications to DSS, administrative staff, casework staff, facilities staff, security staff and residents.

DUTIES & RESPONSIBILITIES :

• Ensures accessibility to admin and case work staff by continuous knowledge of their whereabouts
• Ensures that all forwarded phone calls are answered during the hours 9-5
• Ensures that reception is staffed at all times Monday through Friday 9 am to 5 pm
• Ensures that the Westhab and DSS client databases are kept current on a daily basis
• Greets all residents reporting to administration and directs them appropriately
• Monitors resident use of computers, phones and access to administration area
• Maintains accurate records, prepares reports and facilitates the flow of necessary paperwork throughout the facility.
• Ensures all correspondence is handled appropriately
• Assists with ordering office supplies and maintaining office inventory
• Provides administrative support to facilities staff as directed
• Coordinates donation deliveries, maintains donation "wish list" of needed items
• Other duties as assigned

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS :

Associates degree with 2+ years in an administrative program support role in a shelter preferred. Requires strong verbal, written and computer skills. Must have good customer service skills and the ability to multi task while remaining focused. Fluency in Spanish is highly desirable.

AGENCY PROFILE :

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA) :

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.