Senior Product Manager

Senior Product Manager

PagerDuty, Inc. (NYSE : PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

PagerDuty is seeking a Senior Product Manager, Incident Analysis to join our talented, customer-focused Incident Management team! As Senior Product Manager, you will report to the Director of Product for Incident Management, and partner closely with design, engineering, and go-to-market teams. You will define and deliver data-driven, user-centric experiences that transform incident data into opportunities for continuous improvement and operational excellence. This is an exciting opportunity to own and shape the roadmap for products trusted by some of the world's top DevOps, SRE, and digital operations teams. The ideal candidate thrives at the intersection of analytics, DevOps, and user experienceand is passionate about driving better business outcomes from operational data.

Important note : While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.

Key Responsibilities

• Lead the development and execution of roadmap for Incident Analysis products, delivering meaningful outcomes for users and business.
• Drive end-to-end product lifecycle, from needs discovery through launch and iteration, with a focus on data-driven insights.
• Collaborate with design and engineering to deliver intuitive, seamless user experiences that drive adoption and demonstrable learning.
• Engage with customers and cross-functional partners to deeply understand user needs, pain points, and emerging opportunities.
• Track and analyze product performance, iterating on features to maximize user value and business impact.

Basic Qualifications

Preferred Qualifications

The base salary range for this position is 138,000 - 209,000 CAD. This role may also be eligible for bonus, commission, equity, and / or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills / competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.