Cocktail Server
We are seeking friendly and professional Cocktail Servers to join our team. The ideal candidates will have excellent customer service skills and a passion for providing an exceptional lounge and dining experience. As a Server, you will be responsible for delivering outstanding lounge, food and beverage service to all guests.
Essential Functions and Responsibilities :
- Greet and seat guests in a warm and friendly manner
- Present menus and provide detailed information on menu items and specials
- Offer / order / pick up and deliver cocktails to lounge guests.
- Take accurate food and beverage orders from guests
- Ensure that all drinks are correctly rung-in through the POS system.
- Ensure that all tables are open with credit card.
- Maintain expertise on food and wine menu. Attend continued education classes when provided.
- Serve food and beverages to guests promptly and efficiently
- Check in with guests to ensure satisfaction with their meals and address any issues
- Process guest payments accurately and handle cash and card transactions
- Clear and reset tables quickly and efficiently
- Maintain cleanliness and organization of the dining area and server stations
- Collaborate with kitchen and bar staff to ensure timely and accurate service
- Follow all health and safety regulations, including proper handling and disposal of food
- Handle guest inquiries and special requests with professionalism and courtesy
- Assist with the setup and breakdown of dining areas for service
- Be an expert on our brand and offerings.
- Other duties as assigned
Qualifications :
Previous experience as a server or in a customer service role is preferredStrong communication and interpersonal skillsAbility to work in a fast-paced environment and handle stressful situationsExcellent organizational skills and attention to detailPositive attitude and a commitment to providing exceptional serviceFlexibility to work evenings, weekends, and holidays as requiredGeneral Physical Demands for the Position :
Servers will regularly stand for long periods of time, bend, stoop, turn, lift, walk, and carry and lift up to fifty (50) pounds.Physical ability to carry heavy trays for extended periodsOxford Commons is an equal opportunity employer. We look for staff who are humble, do whatever it takes, are always curious, and create connections, both among themselves and for our guests. We celebrate diversity and are committed to creating an inclusive environment for all employees.