Campus Retail Team Lead - NW State Shreveport Bookstore

Job Description

Job Description

Join the Follett Team, where employees are valued, respected, and offered career paths throughout its

many campus locations.

Follett serves over half of the students in the United States and works with 80,000 schools as a leading

provider of education technology, services, and print and digital content. We're higher education's

largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local

campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more

than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and

education.

Pay Rate - $15.00 - $X18.28 per hour

Position Overview

As a  Campus Store Leader , you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.

You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.

Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.

Responsibilities

Driving Results / Sales :  Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include :

• Execute sales promotions and special events (store, campus, community).
• Partner with store leadership to review store financials and recalibrate goals to drive sales.
• Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
• Maintain appropriate inventory control in alignment with store operational procedures.
• Keep all areas of the store environment neat, clean, and organized.
• Shipping / Receiving responsibilities.
• Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
• Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
• May review and approve store markups, markdowns, and write-offs within company guidelines.
• Responsible for executing in-store course materials activities in collaboration with course materials leadership.

Talent Management :  Supervise the work activities of team members (FT / PT and temporary / seasonal) including :

Customer Service :  Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include :

Campus Relationships :  Communicate and partner with the campus to include :

Other duties as assigned to support general store operations.

Follett Higher Education is a drug-free workplace environment. Requirements

Full time benefits :

Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex,

sexual orientation, gender identity, national origin, disability, or veteran status.

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