Area Director

Job Description

Job Description

JEVS Care at Home is a trusted leader in delivering compassionate, high-quality in-home care services to seniors and individuals with disabilities. We are seeking a dynamic Area Director to oversee our operations department and lead a team of Business Development Specialists focused on driving regional growth.

The Area Director plays a critical leadership role, ensuring operational excellence while executing strategic growth initiatives. This position oversees day-to-day operations, provides guidance to office leaders, and manages Business Development Specialists to expand referral partnerships and increase market presence.

Key Responsibilities

• Manage, direct, and oversee the Associate Director(s) of assigned office(s).
• Manage, direct, and oversee the Business Development Specialist(s) of assigned office(s).
• Manage the office / team / business unit in relation to Key Performance Indicators (KPIs), for example : Gross margin, overtime, utilization of authorized hours, etc.
• Conduct weekly / bi-weekly one-on-one documented Supervision with direct reports to help monitor performance goals, current case load, issues, etc.
• Conduct periodic observations of intakes to ensure all policies and procedures are being followed and proper documentation is being completed in the most efficient manner.
• Conduct an evaluation of overall office / team / business unit success to drive improvements aimed at growth and staff development.
• Establish and nurture relationships with referral sources, service coordination agencies, and Managed Care Organizations via in-services and networking opportunities. Responsible for the data collection and timely submission of established reports.
• Execute sales and marketing plans supporting public relations efforts, as assigned, and perform outreach functions including attending health fairs, community events and other activities as required.
• Create and work a growth plan that includes retention of current census and active involvement in the community to initiate new business.
• Oversee utilization to ensure that maximum service delivery occurs.
• Strategically plan and budget for sustainable growth of office / team / business unit.

Required Education and Experience

Physical Requirements

May require sitting, standing, or walking on a level surface for periods throughout the day. May require lifting up to 20 pounds. Regional travel up to 25% required to JEVS locations, conferences, and / or other related functions.