Customer Project ManagerSercomm • Detroit, MI, US
[error_messages.no_longer_accepting]
Customer Project Manager
Sercomm • Detroit, MI, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Manage projects from initiation through delivery, ensuring timelines, costs, and quality objectives are met. Coordinate cross-functional teams (R&D, Supply Chain, Manufacturing, Quality, etc.) to ensure smooth project progression. Track milestones, monitor risks, and implement necessary adjustments to ensure successful project outcomes. Monitor and analyze key performance indicators (KPIs) to meet operational goals. Oversee customer orders, forecasts, and change requests, working closely with internal teams for timely implementation. Support full product lifecycle activities, including mass production readiness, product enhancements, and end-of-life planning. Lead the investigation and resolution of customer issues and complaints, conducting root cause analysis and driving corrective actions. Partner with quality and supply chain teams to ensure products and services meet customer requirements and standards. Bachelor's degree required; technical or engineering background preferred. Proven experience in project management, account management, or customer-facing roles in a technology or manufacturing environment. Strong communication, coordination, and problem-solving skills. Ability to work effectively with cross-functional teams in a fast-paced environment. Mandarin proficiency is a plus. Must already be local, no relocation is allowed
Location : Detroit, MI
Language : Mandarin proficiency is a plus
Job Summary
The Customer Project Manager (CPM) serves as the key liaison between the company and our customers, ensuring strong communication, seamless execution, and successful delivery of customer projects. This role requires close collaboration with cross-functional teams to drive project performance, manage risks, and maintain customer satisfaction throughout the product lifecycle.
Key Responsibilities
Customer Relationship Management
- Serve as the primary point of contact for assigned customers, ensuring clear and timely communication.
- Develop a solid understanding of customer needs and ensure project deliverables meet expectations.
- Conduct regular business and project review meetings with customers to provide updates and resolve potential concerns.
Project Management & Execution
Operations & Performance Management
Problem-Solving & Quality Improvement
Qualifications
[job_alerts.create_a_job]
Project Manager • Detroit, MI, US
[internal_linking.related_jobs]
OpTech is seeking for Delivery Lead for their Direct Client.Location - Detroit, MI (Onsite).Responsible for the planning, development, implementation, and realization of business value for project ...[show_more]
Reporting to the Director of Operations, this role is responsible for managing individual.This role will be the direct point of.
Planning, organizing, coordinating, reporting and ensuring on-time an...[show_more]
DELIVERY MANAGER (ONESTREAM PARTNER ENABLEMENT).Range applies to US candidates only) + Benefits / Variable Comp / Equity - Range may vary based on experience.
Vision, Medical, Life, Dental, 401K.The Par...[show_more]
MRA – We Take Brands on the Road We take brands on the road, turning big ideas into mobile experiences that connect with people nationwide.
With new clients and exciting projects, we’re growing fast...[show_more]
Senior Customer Success Manager.Dynatrace exists to make the world's software work perfectly.Our unified software intelligence platform combines broad and deep observability and continuous runtime ...[show_more]
The company is a recognized leader in the commercial façade industry, specializing in innovative glazing and curtain wall systems across North America.
Known for executing complex, high-value projec...[show_more]
Custom Test Equipment Project Manager.Reports to : ISD Manager Dotted to Operations Manager.Location : Rochester Hills, Michigan.
We are looking for a hands-on, take-charge manager to lead exciting ne...[show_more]
A company is looking for a Customer Support Manager to oversee a team and enhance customer satisfaction.Key Responsibilities Manage a team of Customer Support Engineers and support global custome...[show_more] R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.
We are the one company that...[show_more] 
Custom Test Equipment Project Manager.Reports to : ISD Manager Dotted to Operations Manager.Location : Rochester Hills, Michigan.
We are looking for a hands-on, take-charge manager to lead exciting ne...[show_more]
We are a team of engineers, managers, and builders who are down to earth and stand behind our word.We value respect and honesty, finding a better way, dirty boots, and a job well done.We trust our ...[show_more]
The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products.
The team guides overall value and product adoption based on...[show_more] A company is looking for a Senior Manager, Global Customer Support.Key Responsibilities Manage and mentor a team of support professionals to ensure high-quality customer interactions Oversee sup...[show_more] 
Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission.
Outlier is committed to improving the intelli...[show_more]
All Covered, IT Managed Services Division of Konica Minolta Business Solutions, has an exciting opportunity available for a Customer Success Manager!.
Reporting to the National Manager - Customer Su...[show_more] SENIOR DELIVERY MANAGER (ONESTREAM PARTNER ENABLEMENT).Range applies to US candidates only) + Benefits / Variable Comp / Equity - Range may vary based on experience.
Vision, Medical, Life, Dental, 401K....[show_more] 
Project Manager with direct DoD, Government, and / or Federal experience.The applicant shall use knowledge of vehicle acquisition program(s) to provide services including administration support, proj...[show_more]
A rapidly growing mortgage company in Detroit Michigan is currently hiring for a fully remote Consumer Direct Manager Role!.
This Jobot Job is hosted by : Ryan Sullivan.Are you a fit? Easy Apply now ...[show_more]
Delivery Lead / Project Manager
OpTech • Detroit, MI, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Project Manager
Energy Steel • Rochester Hills, MI, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Delivery Manager (OneStream Partner Enablement - Design & Build)
OneStream Software • Rochester, MI, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Custom Exhibits - Design & Fabrication Project Manager ( Entry Level ) (Hybrid)
MRA Mobile Experiential • Madison Heights, Michigan, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Sr Customer Success Manager
Detroit Staffing • Detroit, MI, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Remote Project Manager-Curtain Wall & Glazing
Kimmel and Associates • Highland Park, MI, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Custom Test Equipment Project Manager (Rochester Hills)
Sciemetric • Rochester Hills, MI, US
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Manager
VirtualVocations • Sterling Heights, Michigan, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Partner Manager
Detroit Staffing • Detroit, MI, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Custom Test Equipment Project Manager
Sciemetric • Rochester Hills, MI, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Project Manager - Miami, FL
CECO CONCRETE CONSTRUCTION • Detroit, MI, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Customer Success Manager, Service Provider
Relativity • Detroit, MI, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Customer Support Manager
VirtualVocations • Sterling Heights, Michigan, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Service Manager (Remote)
Scale AI • Detroit, Michigan, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Customer Success Manager - Managed IT Services
Konica Minolta Business Solutions • Detroit, MI, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Delivery Manager (OneStream Partner Enablement - Design & Build)
OneStream Software • Rochester, MI, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Project Manager
DCS Corp • Sterling Heights, MI, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Consumer Direct Manager
Jobot • Detroit, MI, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]